Job Opportunities API

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets.   This is our most senior hands-on infrastructure engineering role, responsible for setting the technical direction, architecture, and engineering standards across our infrastructure platforms. Working alongside the VP of Infrastructure, you will lead the design and implementation of modern cloud and hybrid infrastructure, mentor engineers, and drive automation, reliability, scalability, and operational excellence. This role combines deep technical expertise with architectural leadership, helping shape the future of Toku's infrastructure estate. You will thrive in this role if you enjoy solving complex infrastructure challenges while influencing engineering standards through technical leadership rather than people management. What you will be doing   Technical architecture & infrastructure leadership: Act as the senior technical authority for infrastructure engineering, designing scalable, resilient, and secure infrastructure solutions across AWS, Azure, hybrid cloud and on-premise environments while influencing engineering best practices across the team. Cloud architecture & implementation: Design, build and optimise cloud infrastructure platforms, selecting appropriate cloud services, architectures and deployment patterns that support engineering and business requirements while balancing scalability, reliability, security and operational simplicity. AWS platform engineering: Lead the design, implementation and optimisation of AWS infrastructure, driving adoption of modern cloud services and best practices while improving the team's technical capability across the AWS ecosystem. Azure platform expansion: Lead the design and secure implementation of Azure Landing Zone architecture and establish scalable Azure infrastructure foundations to support future business requirements. Infrastructure as Code & automation: Own and champion Infrastructure as Code practices using Terraform and related tooling, building reusable modules, improving environment consistency, reducing configuration drift, and driving automation across development, staging, UAT and production environments. CI/CD & platform engineering: Improve deployment pipelines, release processes and infrastructure delivery standards, ensuring infrastructure changes are repeatable, auditable and consistently deployed across all environments. Engineering standards & technical governance: Establish infrastructure design standards, architecture principles, documentation standards and technical best practices, providing technical guidance and design reviews across infrastructure initiatives. Mentoring & technical leadership: Mentor cloud and infrastructure engineers through technical coaching, architectural guidance, code reviews and knowledge sharing, helping raise the overall capability and maturity of the team. Reliability & operational excellence: Improve infrastructure resilience through monitoring, observability, capacity planning, disaster recovery, high availability design, root cause analysis and continual service improvement. Infrastructure security: Embed security best practices into infrastructure design, including identity and access management, infrastructure hardening, secure network design, vulnerability remediation and cloud security controls, while partnering closely with dedicated