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Practice Supervisor - Albany

OnePeak Medical Office & Corporate
CompanyOnePeak Medical Office & Corporate
CategoryHealthcare
LocationAlbany
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted22 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Mission  | Empowering healthier lives by making root-cause medicine accessible to everyone. Vision  | Leading a new era of healthcare where root-cause medicine is the standard of care. Our Company : At OnePeak Medical, we are a team of dedicated caregivers who are passionate about providing exceptional healthcare services. Our mission is to redefine primary care by offering innovative, integrated health solutions aimed at optimizing wellbeing. We seek individuals who share our commitment to innovation and growth and empower our frontline healthcare providers with the latest resources to excel in their roles.  Interested in learning why functional medicine is transforming primary care? Read our white paper on Evidence, Patient Demand, and the Rise of Functional Medicine to explore the research, growing patient demand, and the future of whole-person healthcare. - A New Era of Primary Care: Evidence, Patient Demand, and the Rise of Functional Medicine Job Summary:   As a LEADER at OnePeak Medical, we are caregivers at heart, whether caring for patients directly or supporting those who do. Every team member contributes to our mission of providing a unique wellness experience that redefines primary care through innovative, integrated health services geared toward optimal health and well-being. You will join a mission-driven company dedicated to innovation, growth, and supporting our frontline caregivers with the best and most up-to-date resources available so they can do what they do best.  THE PRACTICE SUPERVISOR IS A PRACTICE MANAGER IN TRAINING; DUTIES MIRROR THE PRACTICE MANAGER.  Duties and Responsibilities:  Successful management of the day-to-day clinic operations  Ensure the office is staffed appropriately and providers' schedules are optimized  Verify that clinic staff & new employees receive the required documents, training, login, onboarding, and a clear understanding of the OnePeak mission, vision, and culture.  Place high importance on employee retention and engagement through constant focus on staff development through continuous coaching, delegating, embracing change, adapting to cultural differences, relationship building, and always promoting the OnePeak culture.  Ensure Medical Assistants and Front Desk complete all tasks before leaving for the day. If they cannot complete tasks for some reason, enlist help or assistance to complete them.  Address and resolve staff issues, conflicts, or concerns in a timely and efficient manner  Keep in constant communication with staff members and providers to see how they are doing/if you can help/address questions/concerns.  Provide backup and support to front and back offices as needed  Handle communication regarding billing and scheduling errors  Review providers’ schedules for current and next week to ensure all spots are being filled  Make sure the front desk is maintaining a waitlist for any providers booked out two weeks or more  Manage overtime, timecards, time out, and time off requests of staff in your clinic  Ensure all staff receive appropriate breaks, time out, etc  Ensure no staff members have unapproved overtime (this may require you to step in and cover for staff that are in OT)  Review inventory and verify that the office is stocked with supplies needed for all upcoming appointments  Perform all duties and responsibilities in EHR/EPM following standardized protocols  Send weekly marketing content to the marketing department  Send weekly updates to the operations and facilities teams  Maintain the office space/facility as needed  Address any patient complaints in a timely, professional manner  Coordinate with the operations team and upper administration to carry out our strategic vision  Ensure that Nutrition & Fitness staff and Me
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