Job Opportunities API

We are looking for a POS Installation & Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations. This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA. Key Responsibilities • Visit partner locations to install and activate POS devices . • Configure devices and ensure proper system setup and connectivity . • Conduct device testing and activation verification . • Train partners and staff on basic device usage and operations . • Diagnose and resolve technical issues on-site (hardware, connectivity, software). • Replace or reconfigure devices when required. • Document installation activities and update activation workflows. • Coordinate with Sales, Operations, and Technical teams to resolve issues. • Ensure installations and issue resolution are completed within SLA timelines . Requirements • +1 years of experience in device installation, field technical support, or POS deployment . • Strong ability to troubleshoot hardware and connectivity issues . • Good communication skills when dealing with partners and merchants. • Ability to work in field operations and travel between locations . • Valid driving license and willingness to travel. • Ability to work under pressure and meet operational SLAs.