Job Opportunities API

ABOUT CHECK Payroll is broken. Come fix it alongside a team that’s as passionate as you are! At Check, we’re not just building our own business — we’re building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we’re redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive. On our team you'll use creative problem-solving, critical thinking, and grit to simplify the complexity of payroll for thousands of employers of every size, across all industries. We ignore conventional role boundaries in favor of the unique strengths and values each builder brings to our mission: make paying people simple. - Check out the full story https://www.generalist.com/briefing/check - Tune in https://open.spotify.com/episode/6qJMGPkqJVxEFPJRvnc9ml?si=6ea8c2b634374b18 Check is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses. ABOUT THIS ROLE Check is looking for it's next Partner Success Manager. This is a high visibility and strategic role where you'll serve as General Manager for a portfolio of 5-10 high priority partners. You’ll manage these partners by establishing and maintaining a communication cadence with your portfolio, and provide proactive reporting on their status internally. We expect our team to roll up their sleeves and execute with a high degree of autonomy, sharing information and knowledge early and often with peers and stakeholders. You will work closely with cross-functional internal and external teams, including Sales, R&D, Marketing, Enablement, Product and others. Together, you'll identify trends, risks, and opportunities, and execute on targets with determination and precision. Candidates ideal for this role are tenacious, goal-oriented, and experienced with building detailed strategic plans with Partners/customers. You must have a knack for ruthless prioritization, and comfort operating in technical and commercially complex environments. IN THIS ROLE, YOU WILL: - Earn the trust of our Partners and build in-depth relationships by maintaining a complete understanding of their business goals and objectives across various stakeholders - Consult on our Partners’ payroll business by investigating the root cause of blockers, outlining and selling Partners on the appropriate strategies to unblock inefficiencies and revenue, and creating strategic execution plans while acting as a trusted advisor to ensure every Partner is leveraging the full value of Check - Execute all phases of the post-sales Partner lifecycle, including launch, milestone setting and renewal negotiations - Outline mutual success metrics/KPIs with our Partners that align their and Check’s revenue/growth goals - Develop, execute, and maintain a communication cadence with your portfolio of Partners - Inform cross-functional counterparts on focus areas relative to Partner needs and pain points - Partner with cross-functional teams to build appropriate communication plans including but not limited to releases, roadmap updates, compliance updates, and incident management - Introduce and implement new products and features to your Partners, evaluate their success, and navigate feedback channels with them and Check’s Product team MANY BACKGROUNDS COULD FIT THIS ROLE, BUT IDEAL CANDIDATES WILL HAVE MOST OR ALL OF THE FOLLOWING: - Bachelor’s degree or equivalent, in a related field - 5+ years of relevant work experience, including: - Experience in the SaaS space - experience in the fintech or payroll space a plus - Strategic growth or consulting experience - Post-sales partner/account management or existing account growth experience - Demonstrated success owning a portfolio of customer or partner relationships with complex technical/product needs - Familiarity with AI tools and curiosity about how they can improve partner workflows -