Job Opportunities API

About OpenSesame OpenSesame is disrupting the workforce development industry, leveraging an AI-powered marketplace of more than 60,000 skills courses, complemented by assessments, content authoring, curation, personalized learning pathways, and virtual coaching. Learning is delivered seamlessly through existing enterprise systems and in the flow of work. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world's most productive and admired workforces. Learn more: www.opensesame.com/about About the Team The Partnerships team is responsible for the growth and the health of OpenSesame's global partner ecosystem. We work across technology, channel, referral, reseller, marketplace, and strategic alliances to expand reach of our joint solutions and deliver exceptional experiences for our partners and their customers. The Partner Program & Operations Manager designs the systems that scale partner-led growth for OpenSesame. From partner programs and strategic planning to operational processes, enablement, automation, and cross-functional initiatives, the team builds the infrastructure that enables our indirect business to thrive. About the Role OpenSesame is seeking a strategic, systems-minded, and highly collaborative Partner Program & Operations Manager to design, evolve, and evolve the operating model behind our global partner ecosystem. Rather than managing partner relationships directly, this role owns the programs, planning frameworks, governance, operational processes, and strategic initiatives that enable those relationships to succeed. You'll translate business strategy into scalable execution by partnering across Sales, Marketing, Product, Customer Success, Revenue Operations, Finance, Business Systems, and Partnerships. This role is ideal for someone with a proven track record of building and scaling programs in SaaS, simplifying complex business processes, leading cross-functional initiatives, and leveraging automation and AI to drive operational excellence and improve organizational effectiveness. What You'll Do Own the Partner Program Own and evolve the OpenSesame Partner Program , including structure benefits, incentives, onboarding, lifecycle management, documentation, communications, and governance. Continuously improve the partner experience while ensuring the program remains scalable and aligned with business priorities. Lead Strategic Planning & Programs Own annual and quarterly partner planning cycles, executive planning materials, and strategic planning frameworks. Lead cross-functional initiatives that strengthen the partner ecosystem, improve operational efficiency, enhance the partner experience, and support partner-led revenue growth. Develop roadmaps and operating rhythms that align partner initiatives with company OKRs and measurable business outcomes. Build Scalable Partner Operations Design and optimize operational processes across onboarding, activation, referrals, co-sell, OEM, partner lifecycle management, and governance. Standardize documentation, templates, and operating procedures that improve consistency while reducing operational complexity. Identify opportunities to automate workflows and improve team productivity Manage, evolve and enable team on specific GTM and Partner software such as Salesforce, Euler, Crossbeam, Gong, etc. Drive Performance & Business Insights Define partner performance metrics and reporting frameworks, including sourced and influenced revenue, partner activation, partner health, operational KPIs, and program adoption. Partner with Revenue Operations and Business Systems to develop dashboards, executive reporting, Board decks and actionable business insights. Translate performance data into recommendations that improve partner outcomes and support strategic decision-making. Strengthen Partner Enablement Partner with GTM