Job Opportunities API

We are Dulcedo   At Dulcedo, talent management is not about volume - it’s about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally. Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. We believe in strong systems, thoughtful recruitment, and intentional growth, not short-term wins or reactive hiring.   Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment.   At the core of Dulcedo’s values and recruitment process is a strong commitment to Diversity, Equity, and Inclusion. Our current workforce is a celebration of diverse ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. Our continued mission is to recruit, support, and grow talent in a way that ensures equal opportunities for all applicants.    Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent.   The Role At A Glance: We are looking for a highly organized and proactive Operations Coordinator to support the Operations & Agency Services department. This entry-level role is ideal for someone who enjoys coordination, systems management, process improvement, and supporting team growth through strong operational execution. The Coordinator will play a key role in supporting onboarding/training operations, internal systems administration, and departmental communications. You will help ensure learning resources, operational tools, and support processes remain organized, efficient, and up to date while collaborating with multiple teams across the organization.   Your Role In Action - Support the day-to-day operations of the Learning & Development function by coordinating onboarding, training schedules, learning resources, and employee development initiatives. - Administer and maintain internal systems and CRM platforms by managing users, testing new features, supporting updates, and contributing to ongoing process improvements. - Coordinate operational support by managing shared inboxes, monitoring support requests, and ensuring inquiries are routed and resolved in a timely manner. - Create and maintain operational documentation, presentations, SOPs, training materials, and internal communications to keep teams informed and aligned. - Collaborate across departments to support operational projects, streamline workflows, and contribute to company-wide initiatives. - Prepare operational reports, track key updates, and support the translation of internal resources and communications between English and French to ensure accessibility across the organization. - Provide day-to-day administrative and coordination support to the Operations & Agency Services team while proactively identifying opportunities to improve efficiency and the employee experience.   What You’re Bringing With You - A diploma or bachelor’s degree in Business Administration, Operations Management, Human Resources, Communications, or a r