Operations Associate, Bal Harbour
KHAITE
| Company | KHAITE |
| Category | Operations & Admin |
| Location | Bal Harbour |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 24 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
ABOUT KHAITE
KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.
Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.
ABOUT THE OPPORTUNITY
KHAITE is looking for an Operations Associate to join our team for our new store opening in Bal Harbour.
The Operations Associate plays a critical role in supporting the seamless execution of daily store operations while upholding the elevated service standards of a luxury retail environment. This position is responsible for ensuring operational excellence across inventory management, omni-channel fulfillment, and internal communication, ultimately supporting an exceptional client experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Omni-Channel Fulfillment
Execute timely and accurate fulfillment of all omni-channel orders—initiated from your home store and all other locations and channels—ensuring the designated cut-offs are met for each and orders are prepared with precision and aligned with brand presentation standards and packaging guidelines
Monitor order flow and proactively escalate any delays or discrepancies
Partner with Management and Client Advisors to prioritize urgent or high-value client requests
Inventory & Stock Management
Ensure stockroom is maintained to the highest standards—clean, organized, and optimized for selling efficiency
Support shipment processing and integrity, including receiving, unpacking, ticketing, and organization of merchandise
Execute all transfer directives with a strong sense of urgency and precision, consistently meeting established timelines while responding to inter-store transfer requests with efficiency and attentiveness.
Maintain accurate inventory levels through consistent cycle counts and adherence to stock control procedures, addressing any discrepancies promptly and partnering with the Operations Manager to resolve
Support Stock Repairs & Alterations, ensuring adherence to daily protocols
Support the preparation and execution of Physical Inventory in alignment with company protocols and established timelines, ensuring a precise count and thorough reconciliation in partnership with the Operations Manager
Client & Service Excellence
Partner closely with the sales team to deliver a seamless and elevated client experience, supported by highly efficient back-of-house operations, including the running of merchandise between the stockroom and sales floor, meticulous upkeep of the store environment, and precise, timely stock checks.
Assist in preparing merchandise for appointments and events
Support the intake of client consignment returns with a high degree of precision and efficiency, ensuring all items are accurately processed and promptly reintegrated to facilitate timely closure of consignments.
Support the Client Repair and Aftersales experience through careful adherence to established protocols and a commitment to a seamless client journey
Operational Excellence
Uphold all operational policies and procedures with a strong attention to detail and compliance
Support Visual Merchandising floorsets through product preparation and go-backs
Contribute to loss prevention efforts through vigilant inventory handling and adherence to safety protocols
Support store opening and closing procedures, including store organization and operational readiness
Communication &am
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