Job Opportunities API

Job Purpose: To assist and support the Operations Team in organising our portfolio of conferences, awards, and exhibitions, and any new products or launches. This is a great opportunity for a self-motivated and ambitious individual looking to develop skills within the exhibitions industry and offers great progression.  Key Accountabilities: •    Ensure professional and first-class customer communications (exhibitor/sponsor/contractor) always. •    Pre-show and on-site exhibitor liaison and support via phone and email, dealing with incoming enquiries in a timely and efficient manner  •    Be the first point of contact for exhibitors, and support via phone and email •    Create and deliver an effective communications plan for exhibitors, in collaboration with the Operations and Marketing teams.  •    Manage scheduled communication to go out at key stages of the event process regarding all logistical details, as relevant to the programme format and customer needs. •    Manage the onsite Organiser’s Office onsite (where required), and that all materials needed are printed, and distributed amongst the team in a timely manner. •    Management of exhibitor and contractor databases  •    To assist in the processing & confirmation of exhibitor information and to monitor exhibitor responses to ensure all necessary information is received on time. •    Assisting in the production of the exhibitor manual, including reviewing current content and researching information relevant for that specific event •    Updating and maintaining show floor plans  •    Assisting with Exhibitor Days and Exhibitor Online Drop-In sessions, as required •    File all relevant documentation on the shared drive.  •    Support with Purchase Order creation •    Attend relevant training as required, including health & safety. •    Adhere to Ops processes as best practice and support the development of processes where appropriate. •    Manage Salesforce and Operational processes – including creating and keeping up to date with event Ops CPAs •    Successfully create, update and monitor stand and event inventory   •    Externally – Communicate proficiently with external/ international contractors, sponsors, exhibitors and venues. •    Internally – Interacts effectively with fellow team members and other office departments.   •    Assisting with travel and accommodation requirements (as required)  •    Evening functions venue research and support •    Researching and presenting potential sponsorship items •    Coordinating on site freight requirements  •    General admin and adhoc projects •    To comply with the company’s Health & Safety Policy Qualifications, Experience, & Skills: Key requirements for the role •    Communication – excellent written English and verbal communication skills  •    Ability to work under pressure and to deadlines  •    Flexibility – required as the post includes travel and out of hours’ work relating to events. •    Able and willing to travel to countries in Asia, Africa, Europe, North America •    Ability to work calmly under pressure in a busy, fast-paced, and agile environment. •    Good team player: able to work well in a team. •    Organised and methodical, with high attention to detail. •    Good at multitasking and working on different events/projects at the same time. •    Good problem solver. •    Good communication skills: can communicate clearly and concisely with different communities and groups. �