Job Opportunities API

Mega is looking for a passionate  Operations Analyst  ready to strengthen the Operations department at Mega! 💥💡   Rigorous? Self-motivated? Passionate about the world of energy?  Motivated to evolve in a young local company where your opinion counts? 📝 This job is for you ! The Job: Execute data processing, contract activation/deactivation, invoicing and payment processes, and report any deviations to identify areas for improvement. Take part in implementing pricing strategy changes decided by management. Participate in monitoring and compliance with the department's SLAs and performance KPIs. Participate in the implementation of solutions aimed at improving the department's performance and the efficiency and security of our operational processes and exchanges with the market. Participate in projects aimed at improving customer experience and satisfaction. Produce analytical and control reports. Participate in operational discussions with the various market players: network operators, regulators, suppliers, etc. Participate in maintaining regulatory compliance of our processes and procedures. Centralize irregularities in our various tools and interact with our IT partners to find solution. Run queries on our databases and format the results. Assist management in its tasks and in the development of the department. Working at Mega means: Join a  dynamic company  where you can drive impact and contribute to a sustainable future, ensuring energy (and telecom) remains accessible and affordable for everyone.  Be part of a  fast-paced, entrepreneurial environment  where your expertise in sales will be valued.  Enjoy a  hybrid working model  that balances flexibility with a collaborative, results-oriented culture.  Thrive in a company that embraces diversity and inclusion— come as you are  to a workplace where everyone is welcomed and respected.  Evolve in line with our key values :   Trust  : We act with transparency, take responsibility, and foster exchanges based on trust, respect, and integrity.  Agility  : We adapt quickly, find pragmatic solutions, and seize opportunities with creativity.  Positivity  : We collaborate together with a positive attitude, shared motivation, and a common vision.  Customer First  : We prioritize our customers, using our expertise to deliver value and build strong partnerships.  Performance  : We aim for excellence by facing challenges with a performance and efficiency-oriented mindset. Our approach is focused on results and solutions.  Is this job made for you? Academic  : You hold a Master’s degree. Skills  : You are analytical, detail-oriented and enjoy solving complex problems You have proficiency with Office and Excel and have good knowledge in SQL. You are rigorous, efficient, self-taught and curious. . You are autonomous and proactive. You like working in a team. Bonus  : knowledge of the Belgian energy market and telecommunication sectors, along with some programming skills, is a plus. Language   :  You are fluent in French or Dutch with good knowledge in English.