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Online Chat Support Agent

Remote Recruitment
CompanyRemote Recruitment
CategoryCustomer Support
LocationSouth Africa
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted3 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (workable)
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Description
Remote Recruitment is hiring a Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team. Key Responsibilities Handle multiple concurrent live chat conversations professionally Resolve customer queries, complaints and technical issues efficiently Escalate complex or unresolved issues to the appropriate teams Log all customer interactions accurately in CRM or helpdesk system Consistently achieve response time, resolution rate and CSAT targets Contribute to knowledge base documentation and internal resources Requirements 1+ year of live chat, customer service or support experience Fast, accurate typing skills of at least 50 words per minute Excellent written English with impeccable grammar and spelling Calm under pressure and able to manage multiple conversations simultaneously Reliable home office with fast stable internet connection What We Offer R25,000/month 100% remote, UK business hours Career growth and professional development Exposure to leading UK businesses and practices Remote Recruitment – connecting top South African talent with UK employers. Apply today.
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