Job Opportunities API

We are looking for  IT professionals  to join a dedicated team supporting client transitions and managed services rollouts. This role focuses on  onboarding, security tool deployment, environment discovery, and documentation , working closely with internal teams and client stakeholders. The ideal for candidates experienced in  MSP environments, security tools, and cloud/endpoint deployments . Key Responsibilities Communicate regularly with  clients, onboarding teams, project managers, and internal stakeholders  to provide updates and recommendations Perform  environment discovery and assessments  using diagnostic tools; document findings and evaluate security, performance, and overall health Support the  transition to new managed services plans , ensuring minimal disruption to business operations Deploy and configure  security and managed services tools , including: Endpoint Detection & Response (EDR) SOC/SIEM solutions Web and DNS protection tools Microsoft 365 security tools Install and manage solutions such as: Backup and monitoring tools Microsoft Defender, Azure AD, and email security platforms RMM tools (e.g., Datto, Kaseya) PSA/helpdesk tools (e.g., ConnectWise) Create and update  technical documentation , including: Workstation build checklists Employee onboarding/offboarding processes Participate in  handoff sessions  to ensure service desk readiness and ongoing client support Coordinate with  vendors and third-party providers  to resolve issues and ensure system compatibility Manage  service and project tickets , ensuring timely updates and resolution Collaborate with teams to ensure  smooth IT transitions and secure environments Requirements Strong  English communication skills  (written and verbal) Excellent  time management and organizational skills Ability to  multitask in fast-paced environments Strong  problem-solving mindset  and attention to detail Team-oriented with the ability to collaborate across functions Technical Skills: Strong knowledge of  Microsoft 365 services Basic to intermediate knowledge of: Active Directory & Group Policy DNS and networking fundamentals Experience with: RMM tools  (Datto, Kaseya) PSA tools  (ConnectWise) Email security (Microsoft Defender, Mimecast) Understanding of  endpoint, network, and security technologies Experience Required At least  1 year of experience in an MSP environment Hands-on experience deploying: EDR, SIEM, MFA, MDM, antivirus, and access control solutions Experience with  virtualization and cloud platforms : VMware, Hyper-V, AWS, or Azure Familiarity with: Microsoft Defender (email protection) RMM tools (Kaseya VSA, Datto RMM) Nice to Have: Experience with: Dark web monitoring tools MFA solutions (Microsoft, DUO) Web/DNS protection tools (e.g., Cisco Umbrella) EDR solutions (e.g., SentinelOne) Benefits Work From Home (WFH)  setup Opportunity to gain  global exposure  working with international clients Strong focus on  career growth and professional development