Job Opportunities API

🔥Priority Reports To: Client Services Manager or equivalent leadership Typical Working Hours:  Mondays to Fridays, 8:30 AM - 5:30 PM / 9:00 AM - 6:00 PM Lead Essential Workplace Operations SPS Global is seeking a Client Services Supervisor to oversee daily mailroom, office services, and records operations across one or multiple client sites. In this role, you'll lead onsite teams, support clients, and help ensure workplace services are delivered accurately, efficiently, and on time. If you're a hands-on leader who enjoys developing people, improving operations, and delivering excellent service, we'd love to hear from you. Why This Role Matters Your leadership helps keep essential workplace services running smoothly. By supporting your team and maintaining strong client relationships, you'll help deliver reliable service that employees and clients depend on every day. What You'll Do Mail, Office Services & Records Operations Oversee daily mailroom, office services, and records operations Ensure mail, shipping, records, and workplace requests are completed accurately and on time Serve as the primary onsite contact for clients and operational support Monitor service quality and identify opportunities for improvement Coordinate special projects and maintain a safe, organized workplace Team Leadership Lead, coach, and support onsite team members Schedule staff to maintain daily coverage Conduct performance reviews and support employee development Crosstrain team members to improve operational flexibility Client & Business Operations Build strong relationships with clients and internal teams Monitor KPIs, SLAs, and client satisfaction Prepare operational reports and oversee payroll, billing, budgets, and vendors Ensure compliance with company policies and client procedures What You Have High school diploma or equivalent required; bachelor's degree preferred 3+ years of leadership experience in mailroom, office services, records management, or workplace operations Previous supervisory experience preferred Strong customer service, communication, and leadership skills Experience managing daily operations, KPIs, and service delivery Proficiency with Microsoft Office Ability to manage multiple priorities in a fast-paced environment Physical Requirements Ability to stand, walk, bend, kneel, and sit throughout the workday Ability to lift up to 40 lbs. regularly and up to 60 lbs. using a wheeled cart Ability to operate standard office equipment Travel: May require local travel between assigned client sites. Think You're a Fit? If you enjoy leading teams, building client relationships, and ensuring mailroom, office services, and records operations run smoothly, we'd love to hear from you.   Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $24 — $25 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings:  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.