Office Manager
Pacvue
| Company | Pacvue |
| Category | Operations & Admin |
| Location | Mexico City |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 4 Jun 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Pacvue is establishing a local presence in Mexico, building out a new hub in Mexico City, where we plan to open an office soon. Roles will begin fully remote and transition to a hybrid schedule of three days per week in-office once the space is established. We’re seeking Mexico City–based candidates who are excited to be part of this new location and contribute to its growth.
About Us:
Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the Role:
Pacvue is seeking an experienced Office Manager to own the full operational and technical footprint of our fast-growing Mexico City location. This role is the operational backbone of the office — leading everything from facilities and IT coordination to employee experience programs and executive meeting logistics. The Office Manager operates with a high degree of independence, exercises sound judgment on day-to-day decisions, and is accountable for outcomes across the full site. Additionally, this role will take on broader administrative responsibilities that support the business at large.
Responsibilities:
Event & Meeting Management
Lead end-to-end planning and execution of all office events and meetings, including customer and partner engagements, board meetings, and executive offsites — independently managing logistics, agendas, materials, and stakeholder coordination.
Office Operations
Own the day-to-day operational health of the office — including employee access, seating, tech setup, supply ordering, and maintaining a well-organized work environment and kitchen.
Anticipate operational needs proactively and resolve issues independently, escalating only when the situation exceeds site-level authority.
Employee Experience
Design and curate in-office programming — including team gatherings, happy hours, and community or volunteering events — with ownership over planning, execution, and continuous improvement based on employee feedback.
Special Projects
Lead cross-functional special projects from scoping through delivery — including company swag programs managed in partnership with Marketing — making independent judgment calls on priorities, trade-offs, timelines, costing, and fulfillment.
IT Coordination & On-Site Support
Serve as the primary on-site owner of IT operations, managing the full hardware lifecycle including shipping, receiving, inventory tracking, and asset management for employee devices, monitors, peripherals, and accessories.
Independently handle IT setup and installation tasks — including monitor configuration, shared-use device setup, and workstation peripherals — for new and existing employees.
Own routine maintenance and proactive health checks for shared-use IT equipment such as conferencing systems and cabling, resolving issues wit