Job Opportunities API

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.   As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.   Role:  Office Manager  Location:  London, United Kingdom   About the role:   This role combines operational office management with facilities management and Health and Safety responsibilities for the London office. You'll oversee 15 meeting rooms and 8 acoustic booths, manage contractors and suppliers, coordinate catering and events, and act as the primary point of contact for building-related issues — all while leading and developing a team of five. Success in this role looks like an office that runs smoothly and leaves a strong impression on everyone who walks through the door, a well-managed and motivated Home Team, and full compliance with facilities, Health and Safety, and sustainability requirements at all times.   What you will be doing:   Day-to-Day Office Management Oversee the day-to-day running of the London office — ensuring it remains presentable, functional, and well-maintained across all areas Manage 15 meeting rooms and 8 acoustic booths, ensuring they are always set up to a high standard and ready for use Manage the room booking system and coordinate catering for meetings, workshops, and internal events Order office stationery and maintain key workplace supplies, ensuring availability without unnecessary overstock Manage internal office screens and communications — including staff messaging and showcasing the latest work Coordinate incoming and outgoing mail, including urgent courier bookings and international deliveries Maintain office storage areas in an organised and fit-for-purpose condition Provide reception cover when required and act as an active, visible member of the Home Team Support the organisation of regular social events for staff Team Leadership and Development Lead, manage, and develop the Home Team: 2 Receptionists, 1 Front of House Assistant, and 2 overnight Security staff Conduct performance reviews, manage rotas and annual leave, and address performance issues where needed Set high standards for client-facing and employee-facing service across the team, and support people to consistently meet them IT and Workplace Technology Work closely with the IT team to ensure all meeting room video conferencing facilities are fully operational and fit for purpose Act as a first point of escalation for meeting room technology issues — coordinating resolution efficiently Facilities Management Liaise with the landlord, building management, and external contractors to ensure all planned preventative maintenance (PPM) is completed in line with Health and Safety legislation Manage reactive maintenance issues — escalating promptly to appropriate contractors and tracking through to resolution Oversee the performance of external cleaning contractors and carry out regular quality audits Ensure all facilities records, compliance documentation, and paperwork are accurate and up to date at all times Monitor office energy usage and analyse trends to support sustainability goals, green policy commitments, and ISO certifications Health and Safety Act as the Health and Safety representative for the London office — maintaining compliance with all relevant legislati