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Merchant Operations Supervisor

Payjoy
CompanyPayjoy
CategoryOperations & Admin
LocationPanama City
RemoteHybrid
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted15 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (lever)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role The Merchant Operations Supervisor will oversee and optimize merchant-related processes to ensure seamless operations, drive merchant engagement, and improve overall performance. This role requires strong leadership, analytical skills, and a deep understanding of merchant support, logistics, and operational excellence. The ideal candidate will have experience managing highly skilled professionals and fostering a high-performance culture.
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