Merchant Onboarding Associate
Wolt - English
| Company | Wolt - English |
| Category | Finance |
| Location | Almaty |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest-growing companies interest you? If so, then we'd love to chat!
As Merchant Onboarding Associate, you’ll be tasked with providing exceptional partner experience and outstanding service during the onboarding of our restaurant partners, which strongly contributes to long-term operational success. Your tasks will include managing the partnership during the onboarding process, and ensuring that all necessary data inputs are available in a timely manner. You will also act as a key communicator between our operations team and restaurant partners in order to ensure a seamless onboarding process by driving the resolution of any obstacles encountered.
What you’ll be doing
Day-to-day in this role you’ll:
Oversee the end-to-end onboarding process for new venues, ensuring timely and accurate platform setup
Review and validate partner information, cross-checking with signed contracts
Create and review partner menus for accuracy and proper structure; coordinate translations if needed
Coordinate photography and ensure 100% image coverage for each partner during onboarding
Set up and distribute Wolt gear, ensuring partners are trained on proper usage
Conduct online and offline training sessions on the Wolt Merchant app and gear
Build strong relationships with partners during their first 30 days post-launch, ensuring engagement and activity
Support technical integrations (API or SFTP) where required
Our humble expectations
1–2 years of experience in a similar role
Strong communication and interpersonal skills, with the ability to adapt
Logical problem-solving skills, with a proactive and solution-oriented approach
Strong multitasking, time management, and task prioritization skills
Detail-oriented, structured, and able to manage multiple responsibilities effectively
Stress-resilient and able to remain calm and effective under pressure
Quick learner and tech-savvy
Highly adaptable and comfortable working in a fast-paced environment
Fluent in Russian, with good Kazakh and intermediate English
Based in Almaty
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
Independent work in a dynamic, international team
Hybrid work mode: four days in the office, one day remote.
Career growth opportunities both vertically & horizontally
Medical Insurance and strengthened sick leave
Employee Assistance Program - therapy and wellbeing
% Discount on your Wolt orders
Wolt-wide training programs
Team budgets
Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team redefining grocery shopping, then we’d love to hear from you.
We will be accepting applications until August 1st. Don’t miss the chance to apply by the deadline!
Please
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