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Merchandise Team Lead

MSG Entertainment Holdings, LLC
CompanyMSG Entertainment Holdings, LLC
CategoryUncategorised
LocationNew York City
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted27 Jul 2026
Last verified2 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the  Christmas Spectacular Starring the Radio City Rockettes , which has been a holiday tradition for more than 90 years. More information is available at  www.msgentertainment.com . Who are we hiring?    The Food & Merchandise Team Lead is responsible for   a location or collection of locations and their respective staff compliments.  The Food &  Merchandise Team Lead has  a focus on merchandise display and sales, proper guest relations,  and  appropriate use  and maintenance of facility equipment . This employee will  be responsible for  overall management of their location on event nights.    What will you do?    Conducting daily audits, monthly location inventory , processing  of employee time sheets.   Ensuring that guests receive outstanding guest service in our locations, and staff at locations adhere to  high standards  that have been set out by Madison Square Garden.    Maintains a good understanding of our products and services as well as our systems and practices.    Assists  implementing of  floor moves, merchandising and display maintenance along with ensuring that the cleanliness and upkeep of our locations is  maintained  at  a high level .    Reporting to management any issue from a Personnel, Maintenance, or Merchandise standpoint.    Ensures the processing and replenishing of merchandise on the selling floor by  participating  in receiving and monitoring merchandise flow.    Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.     What do you need to succeed?   The ideal candidate will have a minimum of 2 years supervisory experience in retail or sports merchandising.     Must have previous experience in training, cash handling, equipment operation and management.     Ability to process information/merchandise through the current computer register system (POS).    Ability to communicate with all employees as well as guests.    Must be able to operate and use all equipment necessary to run the respective merchandise store/stand.    Ability to move or handle merchandise throughout the store.     Special Requirements    This position is part-time and scheduled on an event driven basis.    Able to walk and stand during the entire shift.   Lifting, pushing, pulling up to 25 lbs.   Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.         #LI- Onsite      Hourly Pay Range $27 — $27 USD At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and p
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