Job Opportunities API

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. About this Job: The primary focus of this position is to provide virtual and onsite Business Process Consultation and training services for the business processes supported by NISC’s Mapping/Staking solutions. Strong industry experience is a must, and experience with GIS Systems is a plus. Experience with other NISC system integrations is also beneficial, though not a requirement.   The position resides in the Member Value team within the Member Success division, and works closely with an enterprise team of Member Value Consultants and the Account Management team. The mission of the position is to enhance the success of Members and other NISC employees through providing expertise and guidance on industry and solution best practices. The team continues to evolve in how NISC can more effectively add value to Members, so a person with strong initiative and an innovative mindset is the right fit for this team. This position is expected to travel onsite to Member locations up to 6 engagements per year.     What you will do as the Member Value Consultant:   Provide remote and onsite consulting and implementation services to members around product utilization and best practices.   Analyze internal data to prioritize opportunities effectively and provide a plan.   Perform research and data analysis on Member’s product use to better deliver more value to underutilized products or best practices.   Develop and deliver software training to internal and external stakeholders as needed.   Coordinate and present at related workshops and industry related events as needed.   Build tools   to help support the needs assessment of our Membership and how they utilize NISC’s solutions.     Influence and gain Member interest around implementing new product functionality and/or best practices.   May be asked to record walk through product trainings and recordings with the internal Learning Center.   General expectation is primary focus is within one to multiple products within one to multiple industries.   Maintain an in-depth level understanding of product integrations.   Execute special   projects   with a moderate to high degree of difficulty with independence   as needed or requested.     May be asked to help participate in NISC’s Member Information Conference, Advisory Meetings and other related events.   May be asked to mentor others.   Proactively engage internal departments and leadership on industry trends related to product road maps and direction.   May provide strategic input to internal and external senior level leaders around product utilization.   Serve as onsite champion and change manager for Member product initiatives.   Low to Moderate level amounts of travel required.   Other duties assigned.   Knowledge, Skills & Abilities Preferred:   8+ years of related experience preferred.   Experience with ESRI GIS systems is helpful to this role, although not a requirement.   Advanced   level   knowledge of   business-related   software applications and services.     Advanced   level   knowledge of the Utility industries     Advanced   level   knowledge of Project Management processes and theor