Job Opportunities API

Job Title: Learning Consultant Job type:  Full-Time 40 hours/week Location:  Remote Intended Start Date:  ASAP Pay: 3500MYR/month + Bonus Who We Are: Think Academy US ( www.TheThinkAcademy.com ), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We are a math-focused after-school program offering two core tracks: the Competition Track for advanced problem solvers and the School Common Core Track for strengthening fundamental math skills. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.   Your Role: Think Academy U.S.  is looking for a  Part-Time Learning Consultant  for our Elementary and Middle School courses. Learning Consultants provide expert guidance and personalized support to parents, ensuring that students’ needs are effectively met throughout their learning journey at Think Academy. In this role, you will be responsible for  managing leads from our official website  — contacting families immediately after a placement test request is submitted,  conducting follow-up calls , and  analyzing students’ test reports  to recommend the most suitable courses. You will also  maintain ongoing communication with parents  to ensure a smooth transition from trial to enrollment. This position requires strong communication skills, quick problem-solving, and a thoughtful, service-oriented mindset.   As a  Remote Learning Consultant, your responsibilities include: Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes. Follow up with potential clients who register or inquire through Think Academy’s  official website, ensuring timely engagement and personalized communication. Conduct  consultation calls, text messages or emails to understand students’ academic goals and recommend appropriate courses. Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs. Manage leads generated from  digital channels (website, ads, social media) — track their progress in the CRM system and take ownership of the full conversion process from first contact to enrollment. Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates. Collaborate with the  marketing and academic teams to give feedback on lead quality, user needs, and messaging effectiveness. Analyze personal performance data weekly and proactively adjust communication tactics to achieve and exceed enrollment goals.   What We're Looking For: Bachelor's degree required; a degree in Teaching, Education, or Mathematics is preferred. Minimum 1-2 years of experience in  education consulting, inside sales, or customer success . Fluent in both English and Chinese, with strong communication skills and the ability to effectively engage with parents and students. Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns. Highly organized, detail-oriented, and responsive — able to handle multiple leads simultaneously with accuracy. Strong problem-solving and emotional intelligence when addressing parents’ needs. Able to work  40 hours per week , approximately  6–7 hours pe