Manager, Strategy & Operations - Core Consumer Experience
DoorDash USA
| Company | DoorDash USA |
| Category | Uncategorised |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 16 Jun 2026 |
| Last verified | 2 Aug 2026 |
| Source | Employer career page (greenhouse) |
Description
About the Team
The Strategy & Operations Core Consumer Experience team owns the DoorDash in-app experience and how consumers explore DoorDash. Our mission is to help DoorDash consumers build confidence in ordering and discover “the best in their neighborhood.” Our team identifies emerging customer needs, shapes long-term strategy for the consumer discovery journey, and ensures that new features deliver measurable impact. Ultimately, we advocate for the consumer at every step, championing experiences that make DoorDash feel local, relevant, and delightful.
About the Role
In this role, you will work with product, engineering, marketing, and design partners on solving key problems for DoorDash consumers by developing and testing data-driven hypotheses, generating new product ideas, and improving the DoorDash consumer experience.
You will own projects from hypothesis to implementation to results and will get to the lowest level of detail in order to execute on high-impact experiments. The results of your work will influence business decisions, our consumer and product strategies, and the future of the DoorDash consumer app.
You will report into the Senior Manager of Consumer Experience, within the Consumer Strategy & Operations organization.
Projects you may work on include helping users discover the best restaurant and dishes, encouraging content creation on DoorDash, using AI to automate existing processes, supporting go-to-market campaigns, etc. You will also be responsible for creating & implementing efficient processes for working cross functionally with our strategic partners.
You're excited about this opportunity because you will…
Strategize – Shape our team’s strategy and help decide "what we should do next"
Build – Design and launch new initiatives from the ground up
Analyze – Analyze experiment results to inform business decisions and future experiment
Influence – Partner with other teams - Product, Engineering, Design, Marketing, Analytics - to drive cross-functional and go-to-market execution
We're excited about you because…
You have 6+ years of working experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
You’re creative – You love thinking about new problems, and can switch between high level strategic thinking and in-the-weeds execution as needed
You’re a go-getter – You have a bias towards action, are comfortable with ambiguity, and are able to thrive in a fast-paced, constantly changing work environment
You're analytical – You enjoy getting deep into data and feel comfortable translating what you’re seeing into tangible insights, you are extremely comfortable operating at the lowest level of detail - advanced analytics, experimentation, dashboards
You’re a determined operator – You're always up for a challenge and comfortable seeing things all the way through; You have a proven track record of owning and scaling growth initiatives in complex environments
You’re a collaborator – You are an excellent communicator and eager to build relationships with teammates and cross-functional partners; You have exceptional cross-functional leadership skills, with the ability to influence without authority
Bonus points if…
You have past start up experience
You’re AI-fluent and familiar with prompt engineering and model evaluation
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your