Manager, Security Operations
Nscale
| Company | Nscale |
| Category | Operations & Admin |
| Location | AMER |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 27 Mar 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
About Nscale
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.
About the Role
We’re hiring a Manager, Security Operations to build and lead Nscale’s Security Operations Center (SOC) and own 24x7 security monitoring and response operations .
This is a hands-on leadership role that sits at the center of Nscale’s security function, combining team leadership with day-to-day operational excellence. You’ll lead SOC analysts responsible for detecting, triaging, and escalating security events across infrastructure, endpoints, and enterprise systems, while working closely with Detection & Response, Incident Response, and Security Engineering .
You’ll play a key role in evolving how security operations works at Nscale by improving workflows, strengthening coverage, and advancing the use of automation and AI-driven detection and response . This role matters because it helps ensure the SOC can scale effectively, respond decisively, and continuously improve the quality and efficiency of security operations.
This role will be part of the global CISO organization.
What you'll be doing
Build and lead the SOC
Build and scale a 24x7 Security Operations Center (SOC) for Nscale
Manage and develop a team of SOC analysts through hiring, training, and performance management
Design coverage models, including shift structures and on-call rotations
Foster a culture of continuous improvement, learning, and responsible use of AI in security operations
Run security monitoring and incident workflows
Own alert monitoring, investigation, and escalation across infrastructure, endpoints, and enterprise systems
Define and enforce SOC processes for triage, escalation, and incident handling workflows
Act as an escalation point for high-severity security events
Coordinate smooth handoffs during major incidents in partnership with Incident Response
Improve detection quality and operational efficiency
Drive adoption of AI and automation to improve alert triage, enrichment, and response workflows
Partner with Detection & Response to improve alert quality, coverage, and signal-to-noise ratio
Advance AI-assisted detection techniques that strengthen SOC efficiency and effectiveness
Improve tooling, case management, and automated response systems
Measure and optimize performance
Establish operational metrics including SLAs, MTTR, alert fidelity, and coverage
Track SOC performance to identify gaps and improvement opportunities
Balance operational efficiency with analyst experience and retention
Drive process and workflow improvements that increase consistency and response quality
KPIs
SLAs
MTTR
Alert fidelity
Coverage
About You
6–10+ years of experience in security operations or SOC environments
2+ years of experience managing or leading security operations teams
Strong understanding of SOC workflows, triage processes, and escalation models
Hands-on experience with SIEM, EDR/XDR, and security monitoring tools
Familiarity with cloud environments and moder
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