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fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers. With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk ; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™ , a nutrition shake to support the journey to better health. A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation. To learn more about fairlife and its complete line of products, please visit fairlife.com . job purpose : The Manager, Sales Operations, is responsible for leading business performance management routines, and key programs/initiatives centered around the execution of the full fairlife portfolio across all routes to market for the Sales Organization. This role provides the Sales Organization a seamless process that facilitates customer alignment with the company’s strategic priorities, marketplace initiatives, AMPS guidance (Assortment/ Merchandising/ Pricing/ Shelving), and growth objectives. Finally, this individual will aid the Retail Sales Organization in the development of collaborative and strategic business planning for our top customers. responsibilities: Leads and maintains the suite of sales resources and reporting tools for access and distribution to the sales team. Leads performance management tracking and monthly reporting routine, e.g., RE / PlanCheck Meeting, for the Sales Organization facilitating internal communication of customer plan status with internal stakeholders Work seamlessly across multiple internal and external functions including Business Intelligence, Brand, Category Commercial, Revenue Growth, Shopper Marketing and Supply Chain Support and delegate work assignments and tasks to appropriate individuals, providing enough direction so desired business outcomes can be achieved. Provides customer and sales data/reporting subject matter expertise to the Data Intelligence Team. Leads process management and deliverables fulfillment for the Annual Business Planning process within the Retail Sales Organization Collaborates with Commercial and Supply Chain to manage system communication and decisions on product supply priorities and conditions, to retail selling organization and customer teams Track and evaluate KPIs and AMPS objectives, e.g., Availability and Space (SOVI) gains, for the Retail Sales Organization. skills/qualifications required: Bachelor’s degree in business administration, sales and marketing or related field/MBA Preferred Minimum of 5 years CPG sales or commercial experience required, with a focus on food or beverage products preferred Ability to leverage data and insights to tell a compelling story and drive business plan/achieve objectives Strong business acumen ability with general management and fiscal responsibility mindset Proactive attitude with entrepreneurial skill set; thrives in a multi-faceted environment Ability to handle ambiguity and work in a fast-paced, constantly changing environment Proficiency in English: Comfortable with both written and verbal communication, including reading and writing. how fairlife nourishes you: At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. Comprehensive medical, dental, and vision coverage, effective day one! Supplemental health plans (hospital indemnity, accident, and critical illness insurance) Paid Time Off to recharge and support work-life balance Paid parental leave & adoption assistance (up to $10,000) Parental support & family care