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General Summary About the Role / Project scope The Programs Manager plays a critical role in the development, implementation, and continuous evolution of Qiddiya Real Estate LearnLab (QREL)’s Learning Programs aimed at Sales & Leasing professionals. QREL is designed to establish a consistent, scalable, and industry-leading approach to capability development across Residential, Retail, Office, Land, and broker partner channels, supporting Qiddiya's strategic ambition to become a benchmark for real estate learning excellence. Reporting to the Senior Manager, the Programs Manager is responsible for overseeing the end-to-end lifecycle of digital learning programs, including curriculum design, content development, development of learner journeys, quality assurance, stakeholder engagement, learning operations, and continuous improvement. The role ensures that all learning programs are aligned with business priorities, industry best practices, regulatory requirements, and evolving market and QIC needs.  Working closely with business stakeholders, subject matter experts, instructional designers, Digital Systems and Learning Experience teams, and external partners, the Programs Manager leads the creation and delivery of engaging, bilingual, high-quality learning experiences that build knowledge, skills, and commercial excellence across the sales and leasing teams. This includes managing a team of course developers and the development of role-based learning pathways, digital learning content, assessments, learner adoption initiatives, and performance measurement frameworks that link learning outcomes to business objectives. The role is also responsible for establishing and maintaining governance, standards, and operational processes that support the successful delivery, scalability and sustainability of QREL, ensuring a seamless learner experience while driving measurable impact on capability development, operational excellence, and organizational performance.   This position contributes to the long-term vision of growing QREL into a world-class learning hub that supports both internal teams and external partners in the future, reinforces Qiddiya's commercial objectives, and positions the organization as a leader in real estate capability development. Key Responsibilities 1. Strategic Responsibilities QREL Strategy, Governance & Learning Portfolio Management Support the Senior Manager in the implementation and continuous evolution of Qiddiya Real Estate LearnLab (QREL), ensuring alignment with Sales & Leasing business objectives and capability development priorities. Manage the QREL digital learning portfolio and curriculum, including Foundation, Specialization, and Mastery learning journeys, ensuring learning pathways remain aligned with Qiddiya and Business Unit requirements. Manage the development, maintenance, and continuous enhancement of curricula, learning pathways, and competency frameworks, ensuring alignment with business priorities, industry best practices, and market trends. Establish and maintain governance frameworks, standards, processes, and quality controls across learning content, programs, and learning operations. Support the development and implementation of annual and quarterly learning roadmaps, content release plans, and program priorities. Stakeholder Management & Business Partnership Partner with key stakeholders to align learning solutions with business needs and priorities. Collaborate with internal and external subject matter experts to ensure content accuracy, relevance, and alignment with business requirements. Manage stakeholder engagement, content reviews, approvals, and program communications. Innovation & Learning Excellence Drive adoption of innovative learning technologies, AI-enabled solutions, and industry best practices. Promote innovation and best practices across instructional design, digital learning, and learner e