Job Opportunities API

Enumerate is hiring a Manager of Financial Operations to lead the operational fuctions that support Enumerate’s Financial Services clients. This role is a player-coach who is responsible for supporting the financial management of Homeowners Associations (HOAs), including Accounts Payable, Accounts Receivable, homeowner accounting, collections, banking administration, estoppels, resale services, tax administration, and community financial operations.This leader is responsible for delivering operational excellence, customer satisfaction, scalability, and profitability through the strategic use of technology, automation, artificial intelligence (AI), workflow optimization, and process standardization. The ideal candidate is a customer-focused operational leader with strong accounting operations experience, a passion for continuous improvement, and a proven ability to leverage technology to improve efficiency, quality, and business outcomes. Key Responsibilities Financial Operations Leadership •    Lead the daily operations of Accounts Payable, Accounts Receivable, homeowner accounting, collections, banking administration, and community financial services. •    Establish and monitor operational KPIs, service levels, quality standards, productivity metrics, and customer satisfaction measures. •    Ensure timely completion of homeowner, community, vendor, and management company requests. •    Serve as the escalation point for complex operational and customer service issues. •    Develop scalable operational processes that support customer growth while improving profitability. Accounts Payable, Accounts Receivable & Operations •    Oversee vendor invoice intake, approval workflows, homeowner billing, special assessments, and homeowner account maintenance. •    Ensure compliance with association approval requirements and internal controls. •    Monitor invoice aging, payment turnaround times, and unresolved vendor issues. •    Manage payment exception handling and vendor-related escalations. •    Drive adoption of digital payment methods and automation to reduce processing costs and improve efficiency. •    Maintain homeowner charge tables, assessment structures, and account records. •    Oversee homeowner statement generation and distribution. •    Manage homeowner payoff requests, including Special Assessment payoff requests. •    Review and process homeowner ownership changes and account updates. Collections & Compliance •    Manage homeowner collections activities, including delinquency monitoring, late fee administration, and legal status management. •    Oversee the application and release of legal status holds in accordance with governing documents and company policies. •    Coordinate with management companies, attorneys, and internal teams regarding collection matters. •    Monitor collection performance and delinquency trends. Community Financial Services •    Oversee estoppel processing and ensure completion within established service levels. •    Manage resale requests, ownership transfers, and lender questionnaires. •    Coordinate with title companies, lenders, homeowners, and management teams during ownership transitions. •    Review and fulfill documentation requests related to property sales and transfers. •    Coordinate homeowner payment materials, coupons, and related communication programs. Banking & Treasury Administration •    Oversee bank account setup, maintenance, and treasury-related administrative activities. •    Manage bank scanner deployments and banking access requests. •    Partner with financial institutions to improve operational efficiency and banking automation. Tax &am