Maintenance Manager
LightForce Orthodontics
| Company | LightForce Orthodontics |
| Category | Skilled Technician |
| Location | Onsite in Wilmington |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 27 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
About LightForce LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes. Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care. Learn more at www.lf.co
Description
The Maintenance Manager at LightForce Orthodontics is accountable for the reliability, compliance, and continuous improvement of all maintenance operations across a 24/7 advanced manufacturing facility. This role leads the maintenance team with direct responsibility for hiring, development, performance management, and day-to-day supervision. The Maintenance Manager owns the preventive maintenance program, hazardous waste compliance program, and serves as the primary maintenance point of contact for production, engineering, and R&D teams. This position requires a leader who operates with a high degree of ownership, drives results through people and process, and upholds the documentation and compliance standards that underpin the facility's operational and regulatory posture.
Essential Duties & Responsibilities:
Directly supervise Maintenance Technicians I, II, and III across all shifts; manage scheduling, coverage, and on-call rotation to ensure 24/7 maintenance support
Conduct regular 1:1 meetings, provide ongoing coaching and performance feedback, and complete formal performance reviews during annual cycles
Hold team members accountable to documentation standards, work order completion quality, and CMMS compliance; address performance gaps through structured corrective action when necessary
Identify skill development needs across the team; coordinate on-the-job training, vendor-led instruction, and external certification opportunities
Triage and prioritize corrective maintenance requests based on production impact and urgency; coordinate resources to minimize equipment downtime
Oversee execution of the preventive maintenance program across all production equipment and facility systems including furnaces, compressed air infrastructure, and instrumentation
Perform and support complex troubleshooting of furnace systems, compressed air systems, electrical systems, and additive manufacturing production equipment
Coordinate daily maintenance rounds; identify, document, and drive resolution of emerging equipment and facility issues before they impact production
Own the hazardous waste compliance program: oversee container labeling, accumulation timelines, and inspection logs
Ensure all maintenance records are maintained in accordance with regulatory requirements; ensure CMMS documentation reflects accurate work history, asset data, and compliance status Develop, review, and update standard operating procedures and work instructions as process improvements or equipment changes are implemented
Lead root cause analysis for recurring equipment failures; drive corrective actions from initiation through verified closure and document findings in CMMS
Drive 5S and lean manufacturing practices across maintenance areas and production floor touchpoints
Manage contract service providers: enforce SOP compliance, hold vendors accountable to service level expectations, and escalate performance issues to the Operations Manager Participate in design reviews for new equipment and provide maintainability input during capital project planning
Education & Experience
2+ years in a managerial or supervisory maintenance role with direct reports, including demonstrated experience in performance management and team development
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