Job Opportunities API

Logistics Specialist    Your role will focus on supporting the day-to-day execution of our shipping and order management operations. You will play a critical role in ensuring orders are scheduled, shipped, and closed out accurately and on time. This position works closely with Sales, Warehouse, Customer Support, Accounting, and external carrier partners to  maintain  strong cross-functional communication and operational flow. A typical day may include coordinating carrier pickups, following up on open shipments, managing shared inbox inquiries, resolving claims, and proactively  identifying  issues before they escalate. You will gain exposure to the full order lifecycle — from order release to final delivery — while developing strong operational, communication, and problem-solving skills. We are passionate about  people  development, and you will receive mentorship and coaching to set you up for long-term success.   This is  a great role  for someone with 1–3 years of experience in  logistics , operations, or customer service who thrives in a fast-paced, detail-oriented environment. What you'll be doing:     Coordinate and schedule carrier pickups for LTL and parcel shipments; ensure  timely  booking and shipment creation   Proactively follow up with warehouse and sales teams to ensure orders are processed, shipped, and closed out accurately   Serve as a primary point of contact for order and shipment-related customer inquiries via shared inbox; ensure  timely  and professional responses Navigate high-volume shared inbox communication,  maintain  detailed notes, and create/ maintain SOPs to improve consistency Manage shipping claims (damaged, lost, overcharges) and track resolution through completion Monitor carrier performance and escalate service issues as needed   Support order management functions including quoting, releasing, routing, and shipment preparation Maintain tight cross-functional communication across Sales, Warehouse, QC, and Accounting to prevent delays or discrepancies Identify process gaps and recommend improvements to enhance operational efficiency Complete  additional  duties and cross-functional projects as assigned   What you bring to the table:    Extreme attention to detail – you triples-check emails, orders, and documentation and take pride in accuracy Highly organized – nothing slips through the cracks; you manage multiple priorities and follow up proactively Strong verbal and written communication skills – you communicate clearly, concisely, and confidently     Customer-service mindset – you  remain  professional, solutions-oriented, and calm under pressure       Process-oriented and resourceful – you document workflows, create SOPs, and  don’t  wait to be told what to do   Adaptable and flexible – priorities shift daily; you pivot quickly and refocus without losing momentum Team-oriented – you collaborate cross-functionally and support teammates when needed   Intermediate Excel skills – comfortable working with spreadsheets, tracking data, and managing reports Remote Work Arrangement Phillipines Pay $800 — $1,000 USD