Job Opportunities API

About us 3Shape  develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world. 3Shape is headquartered in  Copenhagen , with development teams in  Denmark, Ukraine, North Macedonia  and with a production site in  Poland . We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2200 employees spans 50 nationalities. 3Shape as an employer is committed to Ukraine.  Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities. Who we are looking for: Leadership & People Proven people leadership — developing, motivating, and growing a team Invests in people: career development, knowledge sharing, and building team capability Builds trust across the team and with stakeholders — open, fair, and consistent Delegates effectively — knows what to own and what to hand over Creates strong processes that the team can rely on and scale Stakeholder & Communication Outspoken and confident — raises issues, challenges decisions, advocates for the team Builds relationships across functions, markets, and leadership levels Strategic mindset — sees the bigger picture, not just day-to-day delivery Performance & Delivery KPI-driven — owns team targets and holds the bar on quality and efficiency Tracks, reports, and acts on data — CSAT, governance metrics, budget performance Manages external agencies and localization budget with accountability Practical Requirements Kyiv-based — office presence 2–3 times per week Willingness to travel to Copenhagen and regional markets a few times per year English C1/C2 — working language for global collaboration and leadership forums Background in localization, translation, or a related language services field Purpose of the Role The Localization Team Leader owns the localization function end-to-end — people, performance, quality, delivery, and budget. Localization is a global service function supporting the entire company. This is a people-first leadership role: the TL drives strategy, develops the team, manages external partners, and represents localization boldly across the organization. 1. People Leadership & Team Development Own all people management: 1:1s, performance reviews, CRDs, development plans, and wellbeing Define team composition and FTE planning; assign roles based on evolving business needs Develop translators through expanded responsibilities and career path evolution Ensure no critical knowledge sits with a single person — build shared ownership across the team 2. Stakeholder Management & Communication Act as the primary localization voice — bold, proactive, and with a wide area of influence Proactively communicate with local market stakeholders on quality, feedback, risks, and capacity Strengthen collaboration with Product Creation & Commercial areas Maintain strong relationships with key regional markets Represent localization in decision-making forums — with ownership, not just presence Challenge the status quo: raise issues, drive improvements, advocate for localization 3. Performance, Governance & KPIs Own team KPIs: CSAT 4.0+; 90% of requests via governance process by Q3 2026 Implement and maintain approval and prioritization mechanisms for localization requests