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Listing Specialist

Alchemer
CompanyAlchemer
CategoryOperations & Admin
LocationLouisville
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted5 Mar 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
  Who You Are Be Curious We ask questions, seek to understand others, and stay curious about the problems we solve. Curiosity fuels creativity and innovation - and helps us build better solutions. Customer First We put people at the center of what we do - listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact - whether that’s a customer, a coworker, or an end user - and doing right by them. Own the Outcome We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable - because each of us is empowered to make an impact. About Alchemer Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website ( www.Alchemer.com ). What You Will Do   As a Listing Specialist, you will be responsible for creating, optimizing, and managing online listings to improve visibility, accuracy, and search performance across various platforms.   In addition to the technical aspects of listing optimization, this role also involves meeting with clients to review performance, gather listing information, and provide recommendations for improving their online presence.   How You Will Spend Your Days Create, update, and maintain online listings across multiple platforms  Optimize listings using local SEO best practices, including keyword research and placement  Ensure all content is accurate, consistent, and aligned with brand guidelines  Manage a portfolio of assigned clients (book of business) and serve as a primary point of contact for listing-related needs  Monitor listing performance and identify opportunities for improvement  Perform routine audits to maintain listing quality and compliance  Track and report on listing metrics and search performance  Meet with clients regularly to review listing performance, gather updated information, and provide recommendations to improve visibility  Conduct annual business reviews with key client stakeholders, presenting performance insights, discussing results, and identifying strategic opportunities for improvement  Collaborate with internal teams to ensure listings support and retention goals are met  What You Bring to this Role Strong written and verbal communication skills  Excellent attention to detail and organizational skills  Basic understanding of local SEO principles (training provided for the right candidate)  Comfortable working with spreadsheets and online platforms  Ability to manage multiple tasks and meet deadlines  Self-motivated with a willingness to learn  Preferred but Not Required:   Familiarity with SEO tools (Google Analytics, Google Search Console, SEMrush)  Experience managing product or business listings  Proficient with Excel  Compensation for this position includes an hourly pay rate of $24.04, eligibility for an annual bonus, and eligibility to participate in our Employee Participation Unit program. Alchemer provides a rich benefits package that includes health and disabi
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