Learning Experience Designer (US ONLY - Remote)
FreedomCare
| Company | FreedomCare |
| Category | Design |
| Location | Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 23 Mar 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
About our Company
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for a Learning Experience Designer for our People & Culture team .
This role is remote and requires occasional travel to any FreedomCare location nationally, when necessary.
Department & Position Overview:
At FreedomCare we are committed to continuously developing our employee's skills and supporting them in achieving their professional goals. The Learning Experience Designer (LXD) is responsible for designing and delivering scalable, high-impact learning solutions that drive measurable behavior change and improve performance across FreedomCare’s workforce.
Helpful Context:
This role partners closely with business leaders, subject matter experts, and cross-functional teams to translate operational needs into engaging, effective learning experiences. The L X D leverages modern instructional design practices, data insights, and emerging technologies—including AI—to build solutions that support compliance, enhance quality, and elevate the caregiver and employee experience.
Key responsibilities:
Learning Design & Development
Design and develop engaging, outcome-driven learning solutions across modalities (e-learning, instructor-led, virtual, blended, and microlearning).
Create high-quality training assets including courses, videos, job aids, facilitator guides, assessments, and multi-day curricula.
Apply adult learning principles and behavior change strategies to ensure learning translates into on-the-job performance.
Stakeholder Partnership & Needs Analysis
Partner with stakeholders and SMEs to identify learning needs, define objectives, and align solutions to business goals.
Conduct needs analyses to diagnose performance gaps and recommend appropriate learning or non-learning interventions.
Translate complex operational processes into clear, learner-centered content.
Delivery Enablement
Support and enable training delivery by preparing facilitator materials, managing learning assets, and ensuring readiness for launch.
Collaborate with trainers and operations teams to ensure seamless rollout and adoption of learning solutions.
Measurement & Optimization
Define success metrics and evaluate learning effectiveness using appropriate evaluation methods (e.g., Kirkpatrick Levels, performance data).
Leverage data (e.g., QA scores, performance trends, learner feedback) to continuously improve learning solutions.
Monitor training impact on key business outcomes such as quality, compliance, and customer experience.
Asset & Knowledge Management
Create, organize, and maintain a centralized inventory of learning assets to support knowledge retention and accessibility.
Ensure content remains current, accurate, and aligned with business processes and regulatory requirements.
Innovation & Continuous Improvement
Utilize AI tools and emerging technologies to accelerate content development, personalize learning, and improve efficiency.
Stay current on industry trends and bring innovative approaches to learning design and delivery.
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