Job Opportunities API

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a   Learning & Content Admin for our People & Culture team. Must be willing to travel: This role is remote and requires occasional travel to any FreedomCare location nationally when necessary.   Department & Position Overview: The Learning & Content Administrator is responsible for developing and maintaining a centralized knowledge base, managing the company’s Learning Management System (LMS), and creating learning assets to support employee and caregiver training. This role ensures that our workforce has access to the right information at the right time while championing user-friendly and engaging content across multiple platforms. This position requires a blend of content development, knowledge management, LMS administration, and instructional design skills to drive efficient learning and information-sharing across FreedomCare. Every Day You Will: Develop, organize, and maintain internal knowledge bases, SharePoint sites, and documentation hubs to ensure accessibility and usability. Write, edit, and optimize process documentation, job aids, call scripts, and internal communications to support employees and caregivers. Oversee SharePoint site structure, ensuring content is well-organized, searchable, and up-to-date. Collaborate with subject matter experts (SMEs) to document evolving processes and best practices. Establish governance for content maintenance, version control, and user feedback integration to improve knowledge accessibility. Serve as the LMS administrator, managing course uploads, learner enrollments, compliance tracking, and system configurations for internal staff and field workers. Troubleshoot technical LMS issues, providing user support and liaising with vendors for resolutions. Partner with the Salesforce team to maintain LMS integrations and reporting accuracy. Set up/maintain automated learning pathways, reminders, and certifications based on compliance requirements and internal training needs. Generate regular reports and analyze training data, course engagement, and learner feedback to improve user experience and optimize content. Create training content, infographics, job aids, and microlearning modules as needed.   Assist in e-learning course design using tools like Articulate Rise, Vyond, and other industry-standard tools. Collaborate with trainers and SMEs to develop engaging training materials, ensuring alignment with adult learning principles.  Support live and virtual training sessions by managing learning assets and post-session resources. Ideal Candidate Will Possess: Bachelor’s degree in a related field such as Instructional Design, Education, or Communications. Equivalent professional experience is also acceptable. Experience  Minimum of 3 years in a knowledge management, LMS administration, instructional design, or technical writing role. Experience in healthcare or a similar industry is highly desirable. Strong experience in managing SharePoint, LMS platforms, and internal documentation tools. Strong SharePoint administration and c