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ORDERYOYO Lead Software Engineer – Payments Remote · Quarterly team gatherings in one of our global offices · Competitive salary About the Role At OrderYOYO, payments sit at the heart of everything we do. Every order placed, every restaurant paid, and every dispute resolved runs through the systems this team owns and operates. We're looking for a Lead Software Engineer – Payments to own the next stage of our payments platform's evolution — as a hands-on technical leader who can grow and manage a team of payments engineers, set the technical direction for a business-critical domain, and support our transition to a more scalable operating model across online ordering and in-store platforms (POS, Kiosk, and payment terminals). You'll play a central role in shaping how OrderYOYO handles money — from authorisation and settlement to disputes and merchant invoicing — while building and developing the people who make that possible. Role Mission Lead the people, architecture, and delivery behind OrderYOYO's payments platform — enabling KYC onboarding, deductions, settlement/payout timing, dispute flows, and merchant invoicing — while growing a high-performing engineering team and raising the bar on reliability, security, and engineering quality in one of our most business-critical domains. Core Responsibilities People Leadership & Team Development • Lead, mentor, and grow a team of payments engineers — providing hands-on technical guidance, regular feedback, and clear paths for career development. • Own hiring and team-building for the payments engineering function, partnering with recruiting to define role profiles, run interviews, and bring in strong talent. • Run day-to-day people management: 1:1s, goal-setting, performance reviews, and career progression conversations for direct reports. • Build a team culture where payments knowledge is documented and shared, not tribal — through design reviews, standards, and mentoring. • Represent the payments engineering team in leadership and cross-functional conversations, translating business needs into technical strategy and team priorities. • Balance hands-on technical contribution with people-management responsibilities, staying close enough to the codebase to lead by example and unblock the team. Technical & Domain Ownership • Set the technical direction and long-term architecture strategy for payment-domain services, including gateway integrations, payment intent/authorisation/capture/refund flows, payout orchestration, and reconciliation. • Oversee marketplace capabilities: onboarding/KYC integration, merchant configuration, settlement instructions, deductions, and invoicing/merchant-statement alignment. • Ensure robust “flow-of-funds” primitives across the team's systems — idempotency, ledgers/events, and audit trails that are fully supportable for finance and compliance. • Own the strategy for PSP and partner integrations, with close attention to tri-party / sub-merchant implications where applicable. • Oversee dispute/chargeback and fraud-handling touchpoints across internal workflows and PSP tooling, and drive collaboration with Ops on runbooks and escalation paths. • Partner closely with Product, Legal/Compliance, Finance, and Support to convert requirements into safe, testable production behaviour. • Raise engineering quality in a high-change domain: automated testing, safe rollouts/canaries, observability, and incident-response improvements, with accountability for outcomes across the team. Must-Have Requirements • Proven experience leading, mentoring, or people-managing a team of software engineers — including hiring, performance management, and career development. • Strong backend engineering background in distributed systems — microservices, async processing, resilient APIs, and eventual consistency. • Product