Job Opportunities API

As a Lead, you are empowered to innovate, acting as the ultimate technical authority to ensure our Salesforce instance remains a highly secure, performant, and scalable engine for our customer-facing teams. You will partner deeply with product managers, enterprise architects, and cross-functional leaders to translate complex corporate strategies into robust technical solutions, pioneering best practices and mentoring the engineering team to elevate our collective output. • This role will be remote • This role will report to the Sr. Manager of Salesforce Development What You Will Own TECHNICAL ARCHITECTURE & GOVERNANCE - Platform Stewardship: Own the overarching technical architecture and governance of the Salesforce platform, ensuring all implementations align with enterprise-grade scalability, security, and performance standards. - Framework & Standards: Define, document, and enforce global development standards, branching strategies, design patterns, and CI/CD maturity models for the entire Salesforce team. - Guardrails & Performance: Establish platform guardrails to proactively manage governor limits, data storage, and technical debt across all clouds. CORE ECOSYSTEM STRATEGY (SALES, SERVICE, & EXPERIENCE CLOUDS) - Enterprise Design: Architect end-to-end solutions within Sales and Service Clouds, optimizing complex automated workflows, large data volumes (LDV), and highly customized Service Console/CTI integrations. - Digital Experience Leadership: Drive the architectural direction for Experience Cloud, utilizing Lightning Web Runtime (LWR) to build highly secure, globally performant, and deeply integrated self-service and partner portals. - Security & Compliance: Own the security architecture for external-facing sites, establishing strict data sharing rules, guest user security policies, and vulnerability mitigations. LEAD QUOTE-TO-CASH & BILLING ARCHITECTURE - Financial System Alignment: Architect and oversee the full Salesforce Billing and CPQ lifecycle, ensuring seamless, audit-ready data flows across pricing, billing rules, invoice generation, revenue recognition, and financial close processes. - ERP Integration Ownership: Serve as the technical owner of the synchronization layer between Salesforce Billing and the General Ledger (Sage Intacct / ERP), ensuring absolute data integrity, reconciliation accuracy, and robust error-recovery frameworks. - Strategic Stakeholder Partnership: Partner directly with Finance, Revenue Operations, and Executive Leadership to translate complex corporate revenue policies into scalable automated platform mechanics. ENTERPRISE INTEGRATION & INFRASTRUCTURE - API Ecosystem Architecture: Design robust, decoupled integration architectures utilizing MuleSoft, event-driven patterns (Platform Events, Pub/Sub API), and secure REST/SOAP frameworks. - Document Automation Governance: Define the integration strategy for contract lifecycle management (CLM) and document automation tools (DocuSign, Conga) across the enterprise. TECHNICAL LEADERSHIP & MENTORSHIP - Team Elevation: Act as the ultimate technical escalation point for the Salesforce engineering team, unblocking complex debugging scenarios across integrations and billing runs. - Mentorship & Culture: Actively mentor Senior and Mid-level developers and administrators, cultivating a culture of engineering excellence, continuous learning, and architectural thinking. - Review Board: Lead technical design reviews and architecture review boards, providing critical feedback on major initiatives before code hits production. WHAT YOU WILL NEED TO ACCOMPLISH THE JOB - Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience. - Experience: - Minimum of 8+ years of dedicated Salesforce development and architecture experience. - Proven track record of architecting and leading enterprise-scale deployments