Job Opportunities API

NELO — LEAD / PRINCIPAL RECRUITER ABOUT THE COMPANY Nelo is a leading fintech in Mexico reimagining credit to expand consumer buying power. Founded in 2019 by former Uber international growth team leads Kyle Miller and Stephen Hebson, Nelo offers credit cards, BNPL loans, bill payments, and its own marketplace -- all under one app -- designed from first principles for a mobile-first, real-time payments world. With $80M in annual revenue, $1B in annualized GMV, and $140M+ raised in equity and debt, Nelo is one of the most capital-efficient consumer fintech companies in Latin America. The company is profitable -- positive operating profit in both 2024 and 2025. It runs lean and technical: 60 employees, 8 engineers, with AI driving underwriting, collections, and operations. - HQ: Mexico City, Mexico; commercial and people operations in New York City - Founded: 2019 - Team size: 70 FTEs - Open roles: 10+ - Website: https://nelo.mxnelo.mx http://nelo.mx - Stage: Post-Series A; $100M credit facility (Victory Park Capital, 2022); profitable - HR Systems: Ashby, Rippling, Juicebox - Benefits: 401k, open PTO, medical, dental, vision, STD, LTD, fertility Company values: - Be your best selves: ambition, hard work, intellectual curiosity - Everyone is an owner: all employees receive equity including customer support; 10-year option expiration; equity refreshers - Customer first: product decisions grounded in customer benefit - Open and honest communication: quarterly financials and board presentations shared company-wide; low tolerance for bureaucracy or gossip - Move fast, learn fast: hundreds of experiments run monthly; rigorous experimentation culture WHY THIS ROLE EXISTS Nelo is profitable, scaling, and at a stage where every hire matters. $80M in revenue with 60 people means one bad hire is a real problem -- not a statistic. The recruiting function needs to grow into something real, and this is the hire that does it. The infrastructure is still evolving: pipelines are not fully built, agency reliance is high, and processes are still forming. This is a senior IC seat -- full-cycle ownership, direct access to the founders, and a mandate to build the capability that lets Nelo keep its bar high as the headcount grows. The role reports to Libby Hauser, Chief of Staff and VP of Operations, who owns the people function and has the authority and context to move fast. THE ROLE Title: Lead / Principal Recruiter Location: New York City (hybrid -- regular in-office presence required) Reports to: Libby Hauser, Chief of Staff and VP of Operations Type: Senior individual contributor -- no direct reports What you will own: - Full-cycle recruiting across engineering, data, product, design, go-to-market, operations, finance, legal, compliance, and people roles - Partner with hiring managers to define role scope, success profiles, scorecards, and interview plans - Build outbound sourcing strategies for difficult and high-priority searches - Identify and engage passive candidates through targeted market mapping - Conduct candidate screens and maintain a consistently high bar for quality - Drive candidate closing: offer positioning, objection handling, references, counteroffer management - Provide leadership with clear visibility into pipelines, conversion, risks, and hiring forecasts - Challenge unrealistic specifications; recalibrate searches using market evidence - Reduce reliance on external agencies by building repeatable internal sourcing capability - Support recruiting across both New York and Mexico City as needed - Expand Nelo's brand awareness in the talent market through LinkedIn presence, targeted hosted gatherings, and inclusion in relevant fintech events What success looks like at 3 months: - Highest-priority searches are fully owned and producing qualified pipeline - Hiring managers have weekly visibility into progress and pipeline health - Outbound sourcing is live