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Lead Program Manager

NICE
CompanyNICE
CategoryOperations & Admin
LocationUSA - Sandy
RemoteOn-site (inferred)
EmploymentNot stated
LevelLead
SalaryNot stated by the employer
Posted27 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Lead Program Manager serves an instrumental role in delivering CXone   infrastructure and   key   initiatives   the marketplace.   Fulfilling a high visibility role   on   cross-department project teams, the Program Manager will help drive, plan, and coordinate development   and compliance   activities from concept to completion. This person is responsible for participating in and leading a   cross- department, multi-discipline   team to implement ,   deliver product vision ,   provid e transparency and visibility with executive sponsors,   and manag e   dependencies to   remov e roadblocks and ensur e   the teams ’   success. How will you make an impact?     •   The Program Manager collaborates with   Product   Management to disseminate market requirements and concepts into actionable work items for   Project Managers,   Analysts, Engineers,   and   Quality Assurance Engineers. •   The Program Manager executes the product vision through the   project   lifecycle to ensure program goals are met. •   Interface with teams   across the enterprise   to drive, plan, and implement   assigned program objectives. •   Be the   primary   conduit for project status, direction, and escalations with   E xecutive   M anagement   and sponsoring individuals •   Work closely with   Product   Management to break down product backlog items and disseminate them into technical requirements. •   Drive and lead the   team s   on a daily basis   ensuring that   plans, estimates, documents, and products deliver features on schedule and within budget. •   Identify resource conflicts, and influence and facilitate course corrections to fulfill key project milestones. •   Coordinate   r elease schedule s , communicate, and drive releases onto each environment. •   Coordinate with   Product   Management for product launches and technical documentation. •   Other duties as assigned by the manager Financial Responsibilities: •   Direct impact for bringing products and features into production on time and within budget to secure revenue. •   Ensures   that specifications and projects are in line with the company’s Compliance efforts. •   Ensures that development is according to the company’s development standards and that products produce accurate reporting. •   Ensures expenditures are purchased, accounted for, and reported according to the Company’s Purchasing, Travel, and Corporate Credit Card policies.   Have you got what it takes?   •   Bachelor's Degree in Computer Science , Information Technology, or related field or equivalent work experience   desired . •   Technical or industry certifications are preferred in addition to the   desired education/experience. •   5 + years of Program, Project, or Product Management experience using formal techniques and principles •   1+ years of demonstrated success defining and launching products •   2+ years of demonstrated experience writing software specifications •   2+ years of project leadership in a cross-functional e
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Lead Program Manager — NICE · Job Opportunities API