Job Opportunities API

What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over  18 million IoT subscriptions  active in  165 countries  and direct partnerships with  50 mobile networks , we connect you to more than  750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA , and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT… a fancy acronym or a secret code? The  Internet of Things (IoT)  is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At  Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Ready to Power the Connected World? Join Our Elite Network Support Team! 🚀 Join the Wireless Logic Adventure: Are you a networking whiz fluent in Mandarin and ready to tackle complex challenges on a global scale? At Wireless Logic, a  fast-growing leader fueling the exciting world of M2M and the Internet of Things (IoT) , we're seeking an energetic and focused  Network Diagnostics Specialist (Level 3, Mandarin Support) to be a vital part of our dynamic Service Desk! Your Mission: Dive into the heart of our network, providing  24/7 expert support (in English)  and  critical local assistance to our valued customers. You'll be the go-to guru for unraveling intricate Level 3 network mysteries, setting up cutting-edge solutions, and ensuring we consistently smash our service expectations and SLAs. Get ready to make a real impact on how the connected world operates! Your Adventure Will Involve: Being a Customer Champion:  Providing top-tier troubleshooting and technical support via phone and email to end users, dealers, and distributors. Mastering the Network Maze:  Tackling and conquering complex incidents involving IPSEC, SSL/Open VPN connections, VLAN configurations, VRFs, Access Lists, and dynamic Routing protocols (OSPF, BGP) – your expertise will be key! Collaborating with the Best:  Partnering with our Mobile Networks team to pinpoint the root causes of those tricky network gremlins. What Makes You a Great Fit?: You bring  4+ years of battle-tested networking experience  from a NOC, ISP, or MSP environment.