Job Opportunities API

About Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR). Our mission Banking belongs in business software Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life. But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals. It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it. To learn more about us: About Swan ; Our story .   Job description As Swan scales rapidly, quality becomes mission-critical. In this role, you'll be at the heart of our KYC operations, executing L1 controls that keep our onboarding process both compliant and consistent. You'll work closely with Team Supervisors and the QA Manager to spot procedural gaps, document findings with precision, and feed directly into the continuous improvement of our quality framework. The KYC team thrives in a fast-paced environment, values technical precision, and turns operational findings into better procedures and tools.   ✨ Your mission Your primary mission is to safeguard the integrity of our onboarding process by executing high-volume L1 controls with a high degree of technical precision. ✨ Main tasks Execute L1 controls with precision to ensure 100% alignment with internal KYC procedures Monitor high-volume onboarding queues to guarantee that all quality checks are completed within required SLAs Document granular findings and root causes to provide the data necessary for procedural improvements Collaborate with supervisors and the QA Manager to relay on-the-ground insights that help refine the QA framework   ✨ Your team  Our KYC department is organized into specialized teams managing distinct onboarding flows, including Capital Deposits, France, and Foreign markets. You'll uphold quality across all these streams by working closely with Team Supervisors, the QA Manager, and the Head of KYC. As a fast-scaling fintech, we operate with a scalability-first mindset, frequently partnering with Product and Compliance to optimize our tooling and evolve toward a more risk-based approach. Preferred experience   ✨ You’re a great match if: You possess a sharp eye for detail and an "audit mindset," allowing you to spot procedural gaps that others might miss. You bring >2 years of hands-on experience in KYC, AML, or CDD, specifically within a regulated fintech or banking environment. You thrive on high-volume productivity and take pride in maintaining a clean, zero-backlog queue without sacrificing quality. You are an effective communicator who can translate complex compliance findings into clear, actionable feedback for your peers and stakeholders. It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌  Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief. When it comes to recruitment, we’re interested in your work experience, skills,