Job Opportunities API

About Company   Decisions + ProcessMaker is a leading intelligent process automation platform for the enterprise, combining Decisions' rules-driven automation and application-building capabilities with ProcessMaker's industry-leading low-code BPM platform. Together, we give organizations the tools to automate complex processes, enforce business logic at scale, and build mission-critical applications. Our platform is trusted by enterprises across financial services, education, insurance, healthcare, and government to drive operational efficiency and accelerate digital transformation.   As we continue to scale globally following our merger, we are expanding our Revenue Operations team to support GTM alignment, data integrity, and systems excellence across the full customer lifecycle.    About the Role   We are looking for a detail-oriented and technically curious Junior Salesforce Administrator to support the day-to-day administration, configuration, and optimization of our Salesforce CRM environment. This role sits within the Revenue Operations function and plays a critical part in ensuring our GTM teams (Sales, Marketing, and Customer Success) have clean data, reliable processes, and a system that scales with the business.   You will work closely with RevOps leadership and cross-functional stakeholders to implement configurations, support end users, and drive continuous improvement across our Salesforce instance.     Key Responsibilities   Administer and maintain the Salesforce platform, including user management, profiles, roles, permission sets, and security settings   Build and maintain flows, validation rules, fields, page layouts, and record types to support GTM processes   Support lead-to-opportunity and opportunity-to-close workflow configuration in alignment with defined RevOps SOPs   Triage and resolve Salesforce support requests from Sales, Marketing, and Customer Success teams   Maintain data quality through deduplication, normalization, and routine audits across accounts, contacts, leads, and opportunities   Support integrations between Salesforce and adjacent tools (marketing automation, billing, ERP) under guidance of senior RevOps staff   Document configurations, process changes, and system updates in the RevOps knowledge base     Qualifications   Bachelor's degree in Business, Information Systems, or a related field   3–5 years of experience in a Salesforce administration or CRM support role   Salesforce Administrator Certification (ADM 201) required or actively in progress   Hands-on experience with Salesforce Sales Cloud; familiarity with flows and declarative automation   Strong attention to detail and a systematic approach to data quality and process documentation   Ability to communicate technical concepts clearly to non-technical stakeholders   Comfortable working with a globally distributed environment     Preferred Experience   Experience supporting a B2B SaaS or subscription revenue business   Familiarity with SaaS GTM processes - lead management, pipeline stages, opportunity management, and renewal workflows   Experience with tools that integrate with Salesforce (HubSpot, Gong, ZoomInfo, Outreach, etc.)   Prior work within a Revenue Operations or Sales Operations function     What Success Looks Like   High Salesforce adoption and data integrity across GTM teams   Fast, accurate resolution of end-user support requests   Clean, well-documen