Job Opportunities API

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.     We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy.  While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.      We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…  A bit about the role  The IT Operations team is based at Tiger Court, Knowsley and consists of 4 teams of 4 people working 12 hour shifts on a 24-hour basis.  Shifts start and end at 7am or 7pm, requires working 2 weekends out of 4.  Monitor all Allwyn I.T. systems round the clock including Infrastructure, Networks, Storage systems, Applications and Batch processing to identify problems or delays and to take appropriate corrective actions. Work in conjunction with external auditors and internal Allwyn Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy. Provide central system Operation for the EuroMillions draws in Live and test scenarios. Conduct a wide and diverse range of other duties and responsibilities to support the business What you’ll be doing  Monitor all Allywn systems round the clock including Infrastructure, Networks, Storage systems, Applications and Batch processing to identify problems or delays and to take appropriate corrective actions. Work in conjunction with external auditors and internal Camelot Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy. Train and develop junior members of team in order to ensure that they have the knowledge and skills to be able to carry out all required tasks. Deputize for Shift Lead in his absence. Conduct a wide and diverse range of other duties and responsibilities to support the business. What experience we’re looking for  Ideally knowledge of the Microsoft Suite and ServiceNow. Experience of using Server, Application or Network Management tools Experience of using an automated scheduling package Excellent verbal and written communication. Troubleshooting skills   Key Measures of Success: Ensure service levels to our external customers and internal business users are maintained to highest standards providing minimum availability of 99.6%, per annum across all regulated systems. Ensure that the UK National Lottery Computer Operations functions are managed, 24 hrs per day, 365 days per year in a secure, reliable, resilient way in line with Camelot’s standards of Operational Excellence. Maintain the standards and availability for all IT Services. Manage the service delivery and effective performance of Operation 24x7 Data Centres, Networks and Service Management. About us   At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet.    Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all.   Giving back – Did you know that playing the lottery generates around £30m a w