Job Opportunities API

ABOUT VOICEMOD ✨ At Voicemod, our mission is to enable people to supercharge their voice wherever they communicate, fostering self-expression and belonging. We create audio tools that let gamers, streamers, and content creators shape their online identity with voice changers, soundboards, and real-time effects. Millions of people use Voicemod every day to enhance their interactions and have fun. We’re a team of 90+ people working remotely or from our Valencia HQ or our coworking space in Barcelona. We’re passionate about pushing the boundaries of audio and building products that make digital spaces more expressive and playful. At Voicemod, we care deeply about our people and users — if you share our passion, we’d love to meet you! OUR VALUES 💜 At Voicemod, our values are more than just words — they shape how we work every day: 🚀 Be Brave – Courage drives progress. 🏆 Show Ownership and Accountability – Impact begins with ownership. 🎸 Embrace Passion at Play – Passion builds success. 🤝 Grow Together – Go further by growing together. ABOUT THE ROLE 💡 As an IT Support Specialist, your mission will be to make sure every person at Voicemod has a reliable, secure, and seamless IT experience from day one. You'll own the day-to-day IT operations that keep the company running smoothly—from onboarding new hires and managing our equipment lifecycle to providing technical support, maintaining our internal tools, and ensuring our devices stay secure and compliant. Based in our Valencia office (with the flexibility to work remotely 1–2 days per week), you'll become a trusted point of contact for IT across the company, working closely with our People, Workspace, and Engineering teams, as well as external vendors and suppliers. You'll take ownership of your work, keep things organized, and proactively improve the way we operate as we continue to grow. What you'll do 💼 https://emojipedia.org/briefcase/ - Provide day-to-day technical support to employees, troubleshooting hardware, software, and connectivity issues through our ticketing system (Jira), ensuring every request is followed through until resolution while keeping accurate records and timely communication. - Own the entire onboarding and offboarding IT experience: prepare, configure and recover devices, create and remove user accounts, assign permissions, and ensure every new joiner has everything they need from day one. - Manage the complete IT equipment lifecycle, including purchasing new devices following our internal standards, coordinating repairs, returns, replacements and disposals, as well as packaging, shipping, collections and customs documentation for international employees. - Own our IT inventory, ensuring every asset is correctly labelled, assigned, tracked and stored, while keeping our storage area organized and making equipment easy to locate and audit. Maintain an accurate, up-to-date record and ensure it is tracked in Jira. - Administer our SaaS and identity tools (Google Workspace, Slack, 1Password and similar tools), maintaining licenses, permissions, and configurations up to date. - Keep our devices and tools secure and compliant: manage our antivirus console, disk encryption, 2FA, and password management (1Password), and make sure every device meets our software/security standards on an ongoing basis. Stay up to date on relevant technologies and IT trends, using our system management tools to keep patches and system updates on track — escalating to our external security partner when specialist support is needed. - Maintain our Valencia office network and on-site infrastructure (WiFi, firewall, router, externalized Servers/NAS) — most of our infrastructure is externalized, but this one lives on-site — plus IT-related office equipment like AV and streaming room setups. - Coordinate with external vendors, suppliers and office management for hardware purchases, repairs, internet provi