Job Opportunities API

About Harbinger Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation. Job Overview We are looking for an IT Specialist to join our IT Operations Team at Harbinger Motors. We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment. The ideal candidate will be highly motivated with a strong eagerness to learn and grow.  What You’ll Do: Build and support several Atlassian products; Confluence, Jira, and Jira Service Management Provide technical support for desktops, laptops, printers, peripherals, and software Configure, patch, and harden company computers using endpoint management tools such as Jumpcloud.  Respond to service requests and incidents in a professional manner while meeting the designated SLA. Install, configure, and upgrade desktop hardware and software components, including operating systems, drivers, and applications Develop and maintain detailed documentation of IT incidents, resolutions, knowledge base articles and guides to foster continuous improvement Transform manual process into scalable, automagic solutions that will grow as our company grows Maintain and update IT assets using inventory management tools Stay up-to-date on the latest IT trends and technologies Who You Are: High school diploma or equivalent; Bachelor's degree in IT or related field 3-4 years of experience in a technical support role, preferably in a Helpdesk or Systems Administrator role  Experience and well versed with all things Atlassian Experience with AV equipment; configuring sound mixers for optimal settings, microphones, speakers. Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users Strong problem-solving and troubleshooting skills, with attention to detail and accuracy Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, and Microsoft Office. Able to lift and move equipment weighing up to 50 lbs unassisted. Nice To Have:   Experience with Atlassian is a significant plus Certifications relating to Jumpcloud Google Workspace experience Knowledge of consuming and working with APIs Experience with ITIL or other IT service management methodologies   *Working hours for this role may be 9am-6pm or 11am-8pm depending on business needs* Key Benefits & Perks: Comprehensive Health, Dental & Vision (HDV) – 100% employee covered Early-stage Stock Options Robust Retirement Savings (401k, HSA, FSA) Generous Paid Time Off (PTO) & Parental Leave Annual Vacation Bonus Wellness & Fertility Benefits Cell Phone Stipend Complimentary Meals & Stocked Kitchens California Pay Range $30 — $37 USD Equal Opportunity Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.   Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those co