Job Opportunities API

Hey, mabuhay! 🏍️💨 Thanks for dropping by. We know looking for the right gig can feel like being stuck in EDSA traffic 🚗🚙🚌, so we’ll keep it moving and get straight to the point 📍. With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines 🇵🇭. Our grand vision? To end poverty in the Philippines through revolutionary transportation solutions 🛣️. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day. Now, we're looking for a IT Operations Specialist a hands-on technical professional dedicated to maintaining, supporting, and optimizing the company’s IT infrastructure and office technologies. This role focuses on executing IT initiatives, providing seamless support across departments, and ensuring day-to-day operations are secure, efficient, and aligned with company standards. As a key partner to internal teams, the IT Specialist ensures that both technical and non-technical staff have the tools and environments they need to succeed. Where And How You Can Work 🗺️ Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro 🏙️. We don't believe in micromanaging your route 🛑. We trust our team to choose the balance that empowers them and their squad to crush their goals 🏁. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both ☕💻—we provide the flexibility; you bring the drive ⚡. Ready to change how the Philippines moves? Let’s get this show on the road 🚦 green light! Responsibilities: IT Operations & Execution Assist in the execution of the IT Operations roadmap for office infrastructure, hardware rollouts, and business continuity. Enforce IT policies, standards, and security protocols across the organization. Identify bottlenecks in daily IT workflows and suggest practical solutions for improvement. Office Infrastructure & Security Deploy, configure, and maintain AV systems, Meeting Rooms, CCTV/IP cameras, and physical security tools. Collaborate with workplace teams to support office expansions, space planning, and the digital employee experience. Coordinate with vendors for routine equipment procurement, maintenance, and support. Network and Systems Administration Maintain and monitor office networks (firewalls, switches, Wi-Fi), ensuring reliable connectivity and endpoint security. Execute routine system backups and participate in disaster recovery testing. Assist in conducting risk assessments and resolving identified security vulnerabilities. End-User & Stakeholder Support Provide timely troubleshooting and tier-2 support for internal stakeholders across the organization. Assist in communicating IT changes, system updates, and security awareness campaigns to staff. Collaborate cross-functionally to ensure teams adopt IT best practices and use provided tools effectively. Automation and Process Optimization Help implement and maintain automations for HR, Finance, and Operations processes to increase productivity. Administer and support internal tools, collaboration platforms, and operational workflow systems. Technical Support for Engineering Teams Serve as a reliable IT liaison for engineering, QA, and DevOps teams. Manage user access, permissions, software provisioning, and specialized environments required by technical staff. Assist in systems integration like SSO and Zero Trust Mobile Device Management Setup policies for mobile devices Update device police in response to Common Vulnerabilities and Exposures Ensure that all IT Assets that can be managed by the current MDM are configured. Requirements 2–4 years of hands-on experience in IT operations, system administration, or corporate IT s