Job Opportunities API

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month. Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech. HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future. About the role: What's in the Box We are seeking a skilled IT Engineer  to join the Security - Mobile Device Management Team at HelloFresh. In this role, you will be responsible for designing, implementing, and maintaining our global enterprise endpoint solutions ( Jamf, Intune ) where you will be required to work on both tech; ensuring optimal performance, security, and scalability. You will work closely with our end users and other team members in a collaborative, user centric, transparent, innovative, and supportive way; and ensure that all endpoint devices including workstations, laptops, mobile devices, virtual, and other endpoints are secure, compliant, and operate efficiently within our organization. At HelloTech, flexibility and cross-functional collaboration are core to how we work. While this role is aligned to a specific Alliance, strong candidates may also be considered for opportunities across different teams or projects. What you’ll do: The Recipe Design and implement new MDM processes, policies, and governance strategies for our endpoints Manage Configurations: Develop and implement Jamf/Intune configurations for device enrollment, application management, license management, compliance policies, conditional access, and remote actions Drive Process Improvement: Proactively identify process improvement initiatives to streamline workflows, automate tasks, and reduce costs. Ensure compliance with industry standards and best practices, and conduct regular audits to assess effectiveness Contribute to shaping the strategic direction of our MDM technologies Actively build and grow the team's knowledge base Collaborate Cross-Functionally: Collaborate effectively with cross-functional teams (e.g., IT Security, Network, Application Development) to ensure seamless integration and alignment of IT services Resolve hardware and software issues, documenting outcomes to support future troubleshooting. Monitor endpoint performance, identify bottlenecks, and optimize configurations for a better user experience. Ensure user experience is measured consistently through ticketing trends and feedback Implement and maintain security policies and configurations for industry-standard benchmarks (CIS, ISO, NIST, SOC) AI-driven process improvement: Proactively identify and implement AI-assisted tools in team workflows (e.g., automating ticket triage, drafting knowledge base content, streamlining compliance reporting) to increase efficiency Stay abreast of the latest Jamf features, best practices, and industry trends to ensure our solutions remain ahead of the curve What you’ll bring: The Ingredients  A track record of creative problem solving and the desire to create and build new pro