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Intermediate IT Helpdesk technician

iagjme
Companyiagjme
CategoryCustomer Support
LocationCape Town, Western Cape, South Africa
Remote—
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted27 Jul 2026
Last verified2 Aug 2026
SourceEmployer career page (oracle)
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Description
The purpose of IT Helpdesk technician L2 is to provide level 2 technical support to all internal users under the Hollywood Group. Expertise required to support all IT Helpdesk services through an ITSM ticketing system. Provide remote desktop support for Windows applications including VoIP, Surveillance, Network faults, and user administration, and assist the Level 1 technicians as required while always Adhering to all policies and procedures of the IT Helpdesk Department.
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