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Job Overview: The Integrated Delivery Manager facilitates the delivery of products, services, and digital assets in support of our client’s digital marketing activities and goals. Ideal candidates should possess a blend of technical expertise, project management skills, cross-departmental communication, critical thinking, and leadership abilities to effectively manage and coordinate the delivery of creative services to meet client requirements and expectations. The Integrated Delivery Manager is responsible for leading projects from initiation through completion, ensuring work is delivered on time, within scope, and on budget while consistently meeting or exceeding client and internal expectations. This role serves as a trusted client contact and strategic partner across Account Management, Creative, Strategy, Tech, and Production, driving seamless collaboration and high-quality execution across integrated marketing initiatives. This role requires strong leadership, adaptability, and the ability to navigate ambiguity in a fast-paced, dynamic environment. Key Requirements This role requires Eastern Time working hours, which are typically, 9am-5pm ET. Proficiency with Adobe Workfront (setting up projects, workflows, templates, and custom forms, automating repetitive tasks and approvals to reduce manual effort, creating and interpreting custom reports, dashboards, and project financial tracking, connecting Workfront with other business systems for seamless data flow, improving efficiency by eliminating redundant work and streamlining approvals). Key Responsibilities, including but not limited to: Integrated Managed Delivery Oversee the end-to-end delivery of products, services, and creative assets, including solution design, implementation, testing, and ongoing support, ensuring quality and timely delivery of digital assets. Plan, organize, and prioritize the delivery of products, services, and creative deliverables within projects, managing allocated resources effectively while maintaining project timelines and deliverables. Monitor project progress, track key milestones, and proactively identify and address any issues or risks that may impact delivery. Team Leadership Act as an advocate for a team of professionals, providing leadership, guidance, coaching, and general support to ensure performance and professional development. Set clear goals and expectations for the team and provide ongoing coaching and feedback to support their continued work per company and client expectations. Foster a culture of collaboration, accountability, and continuous improvement within the technical services team. Lead Daily Team Stand-ups, including record keeping and facilitation of issue resolutions. Conduct and/or participate in Sprint Reviews, Post-Mortems, and Retrospectives, as necessary. Communication and Cross-Team Collaboration Act as cross-departmental liaison to foster collaboration and communication across internal teams, including accounts, technical services, project management, and others to ensure alignment and coordination in delivering integrated solutions to clients. Engage with internal and external stakeholders, including executives, partners, and vendors, to communicate project statuses, escalate issues, and solicit feedback to inform decision-making and drive continued alignment between teams. Coordinate with internal teams and external partners and/or vendors to ensure the availability of required resources for product or service delivery. Coordinate meetings with external teams, maintaining continuous communications with all relevant parties. Client Relationship Management Build and maintain strong relationships with clients, acting as the primary point of contact for products, services and creative asset delivery by understanding their needs and ensuring their satisfaction with our services and digital assets. Serve as the escalation point f