Job Opportunities API

About Us!   Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor’s globally integrated product portfolio supports a school’s foundation of safety and wellbeing, including Emergency Management, Campus Movement, Student Wellbeing and Safety Training and Compliance. About the Role The Installation Technician is a  hands   on, customer   facing role responsible for the installation, configuration, and verification of Raptor Technologies’ Bluetooth beacon and gateway solutions at customer sites across the country. This position is 100% travel and plays a critical part in ensuring successful deployment of our safety technology by delivering high-quality installations,  accurate  documentation, and dependable technical support onsite.   This is a  temporary, full-time assignment  anticipated  to last from mid-August through mid-December , supporting a high volume of customer installations during the peak implementation season. The Installation Technician  is responsible for  installing, configuring, testing, and validating hardware and software solutions while ensuring each deployment is completed safely, efficiently, and to company standards.   Responsibilities  Travel 100% of the time to customer locations across assigned regions (air and/or road travel  required ).   Install indoor Bluetooth beacons using 3M adhesive and follow precise placement specifications to ensure  optimal  performance.   Use an iPad or mobile device to plan installation layouts, register beacons and gateways, and complete digital workflows/documentation.   Install outdoor beacons and related hardware, including mounting equipment in varying environmental conditions.   Safely work on ladders and handle installation tools, ensuring compliance with safety procedures and site requirements.   Troubleshoot basic hardware issues and verify beacon  and gateway functionality after installation.   Communicate effectively with customers, onsite contacts, and internal teams  regarding  project progress and any issues  encountered .   Test,  validate , and verify installed hardware, software, and system functionality to ensure  optimal  performance, reliability, and compliance with installation standards before project completion.     Qualifications Ability and willingness to travel 100%, including occasional short-notice trips.   Comfortable using technology such as iPads, mobile apps, and digital documentation tools.   Experience with hardware installation, field service work, low-voltage wiring, or similar hands-on technical roles (preferred but not required).   Ability to perform the physical demands of the position, including climbing ladders, lifting and carrying installation equipment, standing and walking for extended periods (up to 9 hours per day), traversing large school campuses, and working in a variety of indoor and outdoor environments, including warm weather conditions. Strong attention to detail, time management, and problem-solving skills.   Professional communication and customer service abilities.   1+ years of software, hardware, and networking troubleshooting experience.   1+ years of experience in a customer-centric role.   Experience with IoT devices or systems design is a plus. &nb