Job Opportunities API

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.   We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible , take-it-as-you-need-it paid time off  Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Specialist, Success Advisor focused on Voice, you thrive in understanding our service professionals' (our Pros') communication challenges and how every missed call can mean a missed opportunity. Your focus is on increasing Voice adoption and helping Pros understand how routing their business line through Housecall Pro enables them to stay connected with customers, never miss important calls, and deliver a seamless customer experience while running their business. You are consultative, empathetic, and confident in helping Pros see how a reliable business phone solution can improve customer responsiveness, professionalism, and operational efficiency. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day:   Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals Handle a full sales cycle from booking to close, and engagement Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro’s total GMV and increase MRR per account managed Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales Understand and adapt to our ongoing product and technology developments Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills Maintain daily activity metrics blended between calls and attended demos Qualifications:  1+ years experience in a similar customer facing, sales, or retention role Bachelor's degree equivalent experience preferred Proven success working with cross-functional teams, and building strong relationships internally and externally CRM experience strongly preferred What will help you succeed: Excellent written/verbal communication skills Strong problem solving skills Motivation, drive, and a self-starting attitude Ability to understand customer needs and meet those needs with a successful product saleGoal and results-driven Experience using AI tools to increase quality and efficiency of work Location Dependent Information: This role is open to candidates, with an expected base hourly rate of $18.39-$20.43 and annual on-target earnings of $60,000 . The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: healt