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Implementation Manager

Vitesse PSP
CompanyVitesse PSP
CategoryOperations & Admin
LocationLondon
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted16 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (workable)
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Description
About us We are Vitesse – the treasury and payment partner of choice for insurance.   Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most. With over 175 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £10bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.  As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?    The Role Vitesse is looking for an organised, adaptable and technically minded Solutions Manager to support the implementation and integration of third-party insurance systems into the Vitesse ecosystem. Working within the Solutions team, you will help deliver client and partner implementations, supporting the integration of insurance claims platforms and related systems with Vitesse's payment processing platform. You will work closely with clients, Product, Engineering, Customer Success and Business Development teams to ensure implementations are delivered efficiently and successfully. Following the pre-sales process, you will take ownership of the implementation lifecycle, working with clients to understand their business processes, technical requirements and integration needs. You'll help translate solution designs into successful implementations, coordinating stakeholders through discovery, onboarding, testing, go-live and handover to Customer Success. This role would suit someone with a few years of professional experience who enjoys solving problems, understanding how systems connect, and working in a fast-paced environment where priorities shift, processes evolve and no two implementations are quite the same. You don't need to be an expert in payments or insurance from day one, but you should be excited by the opportunity to learn both domains and become a trusted member of a growing implementation function. Core Responsibilities Support end-to-end implementation projects for insurance clients integrating with the Vitesse platform. Work with clients, third-party technology providers and implementation partners to understand business processes, system architecture and integration requirements. Support technical discovery activities by gathering requirements, documenting business processes and mapping client needs to Vitesse products and capabilities. Assist with the onboarding of insurance claims platforms and related systems into the Vitesse ecosystem. Coordinate implementation activities across internal and client teams, ensuring actions, dependencies and milestones remain on track. Develop high-level implementation plans, clearly documenting responsibilities, deliverables and success criteria. Maintain implementation documentation and project artefacts, including project plans, risk and issue logs, implementation trackers and status reporting. Develop a strong understanding of the payment presentation methods offered by
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Implementation Manager — Vitesse PSP · Job Opportunities API