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Implementation Engagement Manager

Black Duck Software, Inc.
CompanyBlack Duck Software, Inc.
CategoryOperations & Admin
LocationHybrid
RemoteHybrid
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted16 Dec 2025
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Are you an energetic and customer-focused Project or Program Manager ? Are you action-oriented and proactive by nature? Can you quickly decompose complex concepts and explain them in a way that makes sense to technical and non-technical audiences? If so, we want to speak to you!    Black Duck , a repeated leader in the Gartner Magic  Quadrant  for Application Security, is seeking an experienced  Project / Engagement Manager to help our Implementation and Services Team drive customer onboarding and adoption.  We’re  looking for someone to help take our business to the next level of  excellence  in delivery and customer delight! About the team:  The Black Duck Technical Services team is dedicated to supporting our customers in developing their AppSec vision and achieving their goals quickly. We  accomplish  this through the delivery of exemplary product implementations and adoption-focused services that are tailored to their specific needs. Our services are designed to help customers of all sizes and types, from Startup’s to global organizations, build secure, high-quality software faster and maximize the value of their Black Duck tools.   A Day in Your Life     In this role,  you'll   be responsible for  the planning and successful implementation of  Black Duck  solutions to help the world’s leading technology companies meet their software security   goals .    Project Management:   You’ll   serve as project lead and  own a ll functional aspects of the engagement. This includes  requirements gathering and translating the scope of work into a project plan containing milestones, deliverables, dependencies, critical path, and RACI.   Delivery:   You’ll  coordinate people (vertical, horizontally) and processes to ensure projects are  delivered  on-time, on-track, and within budget to consistently produce high quality  outcomes .   Communication:   You’ll   establish  and maintain relationships at all levels of the customer organization including project team members, executive  sponsors   and  key stakeholders .   Status Reporting:   You’ll   develop status reports and communicate  clear,  accurate , and  timely  updates  regarding  project health and progress   Risk Management:   You’ll  diagnose  implementation   challenges / risks, develop contingency plans, and implement changes to drive risk mitigation .   Cross-Functional Collaboration :   You’ll   lead cross-functional teams (collocated and remote) to ensure stakeholders ( Sales , TAMs, CSMs, Tech Support, SEs,  etc. ) are  aligned and  informed .   Accountability:   You’ll  set clear expectations with  internal  and external team  members and  hold the m  accountable for deadlines and project deliverabl es.   Process Improvement:  You’ll   d ocument lessons learned and recommend process and  methodology  improvements to improve execut
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