Implementation Director (Consulting experience required)
Shields Health Solutions
| Company | Shields Health Solutions |
| Category | Operations & Admin |
| Location | Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 17 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Compensation: $130,000 to $170,000 + annual bonus + full benefits
The Implementation Director serves as the executive lead for complex healthcare transformation engagements, partnering with leading health systems to design, build, and launch high-performing specialty pharmacy programs. This role combines strategic consulting, operational transformation, project leadership, and client relationship management to help hospital partners achieve meaningful clinical, operational, and financial outcomes.
From contract signature through go-live and optimization, the Implementation Director acts as the trusted advisor to executive stakeholders, leading cross-functional teams through large-scale change initiatives that span operations, technology, workforce planning, process redesign, and organizational adoption. This role is ideal for professionals with experience in consulting, healthcare transformation, private equity portfolio operations, or large-scale implementation programs who enjoy solving complex business challenges and driving measurable outcomes.
The successful candidate will bring a consultative mindset, strong executive presence, structured problem-solving capabilities, and the ability to influence stakeholders across all levels of an organization. Given the highly collaborative nature of the role, regular travel to partner health systems is expected (typically 50%+).
Key Responsibilities
Lead Strategic Client Engagements
Serve as the executive owner and primary point of accountability for planning and delivering complex specialty pharmacy implementation engagements across leading health systems.
Function as a trusted advisor to C-suite, VP, and Director-level stakeholders, helping clients navigate operational, organizational, and strategic decisions.
Build long-term executive relationships that support both implementation success and future partnership growth.
Drive Transformation and Change Management
Assess current-state operations and identify opportunities to improve workflows, staffing models, patient experience, and program performance.
Lead the design and implementation of future-state operating models, ensuring alignment across clinical, pharmacy, operational, and administrative stakeholders.
Apply structured change management methodologies to drive stakeholder alignment, adoption, and sustainable outcomes.
Manage Large-Scale Programs
Develop and execute comprehensive project plans, workstreams, milestones, and governance structures across multiple concurrent implementations.
Proactively identify risks, remove obstacles, and drive accountability across internal and client teams.
Lead executive steering committee meetings, project reviews, and operational status discussions.
Solve Complex Business Challenges
Utilize data-driven analysis and structured problem-solving approaches to address implementation challenges and optimize program performance.
Develop recommendations and action plans that balance strategic objectives with practical execution considerations.
Demonstrate flexibility and critical thinking when navigating unique health system environments and evolving client needs.
Lead Cross-Functional Teams
Coordinate initiatives involving operations, technology, analytics, human resources, training, marketing, and clinical stakeholders.
Influence teams without direct authority while ensuring alignment toward key project objectives and timelines.
Provide coaching, guidance, and leadership to implementation team members and newly onboarded site staff.
Develop and Present Executive-Level Deliverables
Create client-ready presentations, business cases, implementation roadmaps, operational analyses, and executive communications.
Present recommendations and progress updates to senior healthcare leaders with confidence and credibility.
Translate complex operational concepts into clear business insights and actionable recommendations.
Bui
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