Job Opportunities API

About Ping Identity:  At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.  Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.  While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.  We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.  We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.  The Role:  The HR Systems Partner owns broader HR systems programs and process design across the HR technology landscape. This role moves beyond daily administration to take on expanded ownership for platform optimization, cross-functional process architecture, data and reporting strategy, and roadmap execution. This role partners closely with HR Operations leadership and key business stakeholders to ensure systems, workflows, and governance practices scale with the company’s needs. This role remains close enough to day-to-day HR Operations work to understand real operational pain points, but it is expected to solve for those issues at a more structural level through configuration strategy, reporting frameworks, system enhancements, AI enablement, and process redesign. Key Responsibilities Own administration strategy and ongoing optimization for core HR systems, with particular emphasis on UKG, WFM, Greenhouse, FreshService, Docebo, and adjacent People platforms. Act as a functional lead for UKG reporting and HR systems data design, including BI reporting strategy, recurring dashboards, data governance practices, and report quality standards. Drive process redesign initiatives in partnership with HR Operations Specialists and Managers to improve scalability, efficiency, controls, and employee experience. Lead complex configuration, workflow, testing, and deployment efforts tied to new features, annual cycles, integrations, and process changes. Oversee file feeds, bulk uploads, and systems support for recurring programs such as compensation cycles, compliance processes, and employee lifecycle events. Evaluate and expand the team’s systems footprint over time, including support for Workforce Management, Quantum, DocuSign, Smartsheet, and other operational tools as needed. Lead administration and optimization of FreshService for HR Operations, including intake design, queue structure, service metrics, case workflows, and self-service improvements. Own administration and reporting requirements for compliance and training systems, including annual anti-harassment training in Docebo. Lead practical AI adoption for the HR Operations team by identifying use cases, creating agents or automations, piloting solutions, and embedding scalable practices into team workflows. Establish stronger SOPs, controls, job aids, and knowledge management practices so systems knowledge is shared and durable across the team. Serve as an escalation point for complex system issues, reporting questions, and process design decisions. Partner cross-functionally with HR, IT, Payroll, Finance, Legal, and Talent Acquisition on systems priorities, integrations, and operational improvements.